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Re:Apple Agrees to Pay $113M to Settle 'Batterygate' Case ov... by Spooky23 on Wednesday November 18, 2020 @08:39PM (#25145243)
All of these anecdotes are hard because people tend to leave out or forget key details.

I'd guess the date is a key factor, as I'm sure thousands of people showed up at the Apple store because they heard on CNN that their battery was broken.

Re:Apple Agrees to Pay $113M to Settle 'Batterygate' Case ov... by djmobley on Thursday November 19, 2020 @03:33AM (#25147419)
The experience I described was in Oct 2016, before the iOS update in Feb 2017 which introduced the throttling, and fixed the unexpected shutdowns for me.

At the time they just refused to even consider the possibility it was a genuine hardware issue. I got the lecture about batteries being consumable items, mine was somewhat degraded (82% health), etc. They suggested I do a software reset, etc.

I like to think maybe in hindsight someone at Apple HQ looked at the diagnostics from my Genius Bar visit as part of the decision to introduce throttling, and realised they were wrong.