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Re:Apple Agrees to Pay $113M to Settle 'Batterygate' Case ov... by crazygringo on Wednesday November 18, 2020 @07:55PM (#25144927)
That's very strange, I had an opposite experience twice with my original SE (Apple store in NYC).

It similarly showed 80+% battery health, but I showed them the battery charge history in Settings (dropped from 40% to 0% instantly) and they replaced it under warranty.

Happened a year and a half later, exact same scenario, and paid the ~$30 to get it replaced.

I suspect they didn't have any monitoring to detect or log the shutdowns at the time. But I find it extremely confusing why different Apple stores would have such different policies or manager discretion.

Re:Apple Agrees to Pay $113M to Settle 'Batterygate' Case ov... by djmobley on Thursday November 19, 2020 @03:08AM (#25147263)
The experience I described was in Oct 2016.

I may be mistaken, but I don’t believe there was any battery charge history (at least not accessible to users) in iOS at the time?

In any event, I am not sure the unexpected shutdowns would have manifested themselves as sudden reductions in charge. Once restarted, the iPhone reported a similar charge to before the shutdown.

Re:Apple Agrees to Pay $113M to Settle 'Batterygate' Case ov... by Spooky23 on Wednesday November 18, 2020 @08:39PM (#25145243)
All of these anecdotes are hard because people tend to leave out or forget key details.

I'd guess the date is a key factor, as I'm sure thousands of people showed up at the Apple store because they heard on CNN that their battery was broken.

Re:Apple Agrees to Pay $113M to Settle 'Batterygate' Case ov... by djmobley on Thursday November 19, 2020 @03:33AM (#25147419)
The experience I described was in Oct 2016, before the iOS update in Feb 2017 which introduced the throttling, and fixed the unexpected shutdowns for me.

At the time they just refused to even consider the possibility it was a genuine hardware issue. I got the lecture about batteries being consumable items, mine was somewhat degraded (82% health), etc. They suggested I do a software reset, etc.

I like to think maybe in hindsight someone at Apple HQ looked at the diagnostics from my Genius Bar visit as part of the decision to introduce throttling, and realised they were wrong.