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A comment on Open Source does not mean “Includes Free Support”. Parent comment

Re:Open Source does not mean “Includes Free Support” by TillE on Sunday November 15, 2020 @12:41PM (#25103005)
> Ignoring leaves the loop open

Often that's what you want! Maybe I don't want to reject your bug report outright, maybe I'll get around to it in a few weeks or months or years. Or not, I dunno.

I've had my own issues and bugfix PRs on small projects ignored, that's fine. Nobody should ever have the expectation of a response on that kind of project.

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Re:Open Source does not mean “Includes Free Support” by miku86 on Monday November 16, 2020 @03:08AM (#25109281)
The parents are talking about ignoring as a method to (implicitily) say no.

Ignoring: for the maintainer: open loop or maybe hidden closed loop (e.g. afraid of confrontation); for the requester: open loop.

The intention of saying no is a closed loop.

> Nobody should ever have the expectation...

Yes, but that's not a pragmatic solution. People sometimes DO have the expectation.

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