Maybe I've just been terribly unlucky with that brand, but I also swore off HP products more or less in that period, after almost everything me, my friends and my coworkers had from that brand (laptops, Palm-like pre-tablet devices, inkjet printers, etc.) failed or gave oodles of problems (the exception was an expensive laser printer at work which worked fine for a long time).

Years after that, around 2017, my SO buys a rather high-end HP laptop in spite of my discouragement (can't blame her, it was a really attractive offer in terms of specs vs. price). She had to take it for repair shortly after buying it, the WiFi card never really worked (it's unstable, with constant disconnections, so an external one is needed) and the battery totally died a few days after warranty expired.

I suppose my experience with that brand is not representative because otherwise it should have been out of business for a long time...

I won’t do business with anyone that employees Meg Whitman. She was the CEO of HP while it imploded. The damage was obviously self-inflicted and driven by upper management.

Wow. Not even a hard reset?

What model was this?

That must be the ultimate "disposable" printer.