News for hackers. Stuff that matters.
Re:When You Win a Nobel and They Can't Reach You at Home by TeMPOraL on Monday October 12, 2020 @06:02PM (#24759956)
I don't. I considered it, but I decided that the remote risk of there being a real emergency outweighs the even more remote risk that I'll get an unimportant call in the middle of the night.

(If I ever did get an unimportant call in the middle of the night, the person on the other end would get an earful.)

Re:When You Win a Nobel and They Can't Reach You at Home by ipqk on Monday October 12, 2020 @06:36PM (#24760255)
The iPhone has an option to let phone calls ring if called twice in a row. I've told everyone that might possibly be calling me in an emergency to do so if they really need to get through. You can alternatively create an emergency list of numbers and let them ring through on the 1st attempt. I assume Android has something similar.
Re:When You Win a Nobel and They Can't Reach You at Home by ghaff on Monday October 12, 2020 @06:41PM (#24760299)
You can choose to let contacts through. The potential fail is calls coming from an emergency service like the police or a hospital who don't try a second time. I choose to use Do Not Disturb anyway but reasonable people can disagree on the most appropriate thing to do. (And it may depend on individual circumstances.)

The GP or so was talking about airplane mode though. I assume nothing gets through in that case. Personally I'd use DND rather than airplane mode.

Re:When You Win a Nobel and They Can't Reach You at Home by hunter2_ on Tuesday October 13, 2020 @12:10AM (#24762198)
DND with contacts excepted is good, but it has another failure mode: food delivery. They do tend to call twice, but the whole thing is more pleasant when disabling DND at time of ordering. Naturally, reenabling DND tends to happen only after the next spam call.
Re:When You Win a Nobel and They Can't Reach You at Home by dheera on Tuesday October 13, 2020 @12:21AM (#24762241)
Yeah you can always disable it for a short time when you're expecting food, not a big deal. Just write a script that allows you to disable for 30 minutes and it auto-reenables after that.
Re:When You Win a Nobel and They Can't Reach You at Home by wincy on Monday October 12, 2020 @09:31PM (#24761413)
Spammers have learned this and will call twice. This got REALLY annoying when I was in work meetings and my phone would start ringing to tell me about my car's extended warranty.
Re:When You Win a Nobel and They Can't Reach You at Home by jofaz on Tuesday October 13, 2020 @02:51AM (#24762963)
I have numbers not in my contact list sent to voicemail but I have noticed I commonly see two calls in a row, never put that together before
Re:When You Win a Nobel and They Can't Reach You at Home by giancarlostoro on Tuesday October 13, 2020 @01:33AM (#24762584)
They never seem to call me twice... I would hang up if they did.
Re:When You Win a Nobel and They Can't Reach You at Home by bipson on Tuesday October 13, 2020 @04:12AM (#24763391)
Yes, Android also has a DND-mode with configurable exceptions: what type of message/call gets through, who gets through right away, or after how many repeat calls.

Further, you can schedule it or even trigger by certain calendar events. Very convenient if you have small children and don't want the random calls from grandparents or old friends checking in at inconvenient times (apparently if they don't have children but working a lot they don't consider 9pm to be "a bad time" - how should they?).

We used Airplane mode at nights before (even before we had kids), but were stressed about missed emergencies from relatives and stopped doing that.

Disclaimer: I get approx. 2 calls per week, and this is mostly businesses calling back, etc. I still don't want to miss emergencies though.

Re:When You Win a Nobel and They Can't Reach You at Home by TallGuyShort on Monday October 12, 2020 @06:35PM (#24760245)
We've been trying to reach you about your car's extended warranty.
Re:When You Win a Nobel and They Can't Reach You at Home by TeMPOraL on Monday October 12, 2020 @06:39PM (#24760278)
Oh yeah, try that and I'm dropping any business relationship with you that I have the next morning. Or if I don't, then I'll pay a visit to the local office of our Office of Competition and Customer Protection.
Re:When You Win a Nobel and They Can't Reach You at Home by TallGuyShort on Monday October 12, 2020 @06:51PM (#24760406)
Ah - you're in Europe. In the US that's a very common spam call to receive. It may come from a different number every time and the FCC and FTC (the relevant authorities) can't or won't stop it. I've had it in the middle of the night a couple of times, though I think that's not as common. It's the reason my phone is always on Do Not Disturb now.
Re:When You Win a Nobel and They Can't Reach You at Home by dheera on Monday October 12, 2020 @06:59PM (#24760486)
I'm in the US and I get an incredible amount of spam calls, as well as (before) calls from coworkers about non-urgent things.

I since just have my phone block all calls except those pre-made appointments on my Google calendar, and the number by which people can reach me changes depending on the scheduled hour, all programmed via Twilio.

I have a couple of whitelisted incoming numbers for family/SO and that's it. Everyone else has to make an appointment, or send me an email or instant message which I will usually see within a few hours. I generally tell people that email is the fastest and most reliable way to reach me.

Re:When You Win a Nobel and They Can't Reach You at Home by brownbat on Monday October 12, 2020 @11:12PM (#24761890)
I tried to get a company name or mailing address out of them once, but they're pretty cagey.

They were definitely using a soundboard, they'd repeat phrases that were approximate answers to my questions.

I eventually got a Google voice number in a different area code than where I have ever lived, so it's just really easy to see them coming now.

Automatic call screening is another solution. Or the authentication protocols that are rolling out way too slowly. Or just using OTT services. We never fully fix any old communication systems we just make new ones anyway.

Re:When You Win a Nobel and They Can't Reach You at Home by TeMPOraL on Monday October 12, 2020 @07:04PM (#24760532)
Europe is not that serene as you may think. I get plenty of spam calls from entities I'm in a relationship with - like my mobile operator or my bank[0]. It's one of the reasons my phone is on silent during the day[1]. The problem with those is the usual fake "market choice": every mobile operator and bank is pulling this crap, so I don't abandon mine, because alternatives are no better.

Then there are occasional random scams calling in - most common recently is "your number has been randomly selected as a winner and you're eligible for ${insert useless reward that's just a bait for scam here}". But none of them, ever, tried to call late at night. If they did, I'd file a complaint.

--

[0] - The most annoying spam call from a bank was an upsell that happened last year. I was doing the usual checkup on my account balances via their web page, and out of curiosity decided to check out what they have on the "offers" tab. I clicked to the tab, skimmed the list of loan and investment offers, and got back to managing my money. The next day, a marketer calls, trying to upsell me some credit. When pressed, he straight up admitted that I got flagged in the system because I clicked on the "offers" tab and didn't buy anything. As you can imagine, the next time the bank called to take a "quality of service" survey, I said a lot of words about what I don't like about their service.

[1] - I have a smartwatch that vibrates when I get a call, giving me an unobtrusive way to look at the number and reject it without taking the phone out.

Re:When You Win a Nobel and They Can't Reach You at Home by dheera on Monday October 12, 2020 @07:12PM (#24760602)
> mobile operator or my bank

Yeah no, these companies should NEVER be calling people, period. It's way to easy to phish people for information by calling them and claiming to be their bank. Too many people will fall for it:

"Hi, this is SomeDude from Bank of America, and we noticed some suspicious activity on your account. Before we go further I would just like to confirm your identity. Could you please provide your name? Your address? Your mother's maiden name? The last four digits of your SSN?"

Banks should adopt a policy of only interacting with customers physically, via their web interface with a login, official mobile app, or by the user calling the bank's official, publicized number. Never by calling the user.

That way they can post big signs saying "We will never call you, if someone calls you claiming to be us, it's fake" and people will get it.

Re:When You Win a Nobel and They Can't Reach You at Home by lokedhs on Monday October 12, 2020 @10:12PM (#24761599)
I've had my bank call me, wanting to talk about something important (I think it was loan payment that didn't go through or something of that sort) and the first thing they said was: "This is Bank XYZ and I'm calling to inform you of something. But before we do that you have to prove your identity. Can you tell me what your account number is?"

I said: "I'd be happy to, but first can you prove your identity to me? After all, you're the one that called me"

What followed was a hilarious discussion where they were unable to prove anything to me (for example, telling me something about my account that only I would know) because they're not allowed to tell anything to me until I proved who I am.

Finally I told them that I'd be happy to call them back and I asked them where I can find the number to call. I was obviously not going call a number the person would give me. They didn't know how to find the number to the customer service, so I found it myself and called back.

When they answered, I explained the situation but obviously there was no way to actually get in touch with the person with whom I had spoken earlier, and the person that I did speak to didn't know what the topic was. I asked them to call me back.

Well, they did eventually called me back, but what was the fist thing they asked after they did? "We need you prove your identity, can you tell me XXXX?"

They've stopped doing this now, and the mest recent thing they called me to inform me about something they just went to the point right away. I wonder if I've been flagged as someone who doesn't need verification or if they changed their policy.

Re:When You Win a Nobel and They Can't Reach You at Home by doikor on Tuesday October 13, 2020 @02:59AM (#24763010)
For my bank they just send a verification request to the app (or web page using your one time code book if you prefer that) to verify who you are. So basically the same process as logging into the bank and/or verifying payments.
Re:When You Win a Nobel and They Can't Reach You at Home by lokedhs on Tuesday October 13, 2020 @05:56AM (#24763943)
Correct me if I misunderstood, but that sounds insecure.

I imagine an attack where someone attempts to log in to your Internet bank account, and at the same time calls you and tells you that they are the bank and that they have sent you a notification on the phone to confirm this.

You accept the notification on the phone and all of a sudden they're not just logged in to your Internet bank, but also on the phone with you, with you trusting that they are indeed the bank.

The only way I see that this could be avoided is if they provide you with a verification code that will appear on your phone.

Re:When You Win a Nobel and They Can't Reach You at Home by doikor on Tuesday October 13, 2020 @07:43AM (#24764558)
The verification app does tell you what the verification request is for. Also you can't really do anything in the bank without verifying yourself again (basically any change/write requires you to approve again)

Basically in the app you see if the verification is for logging in, providing strong auth for some service, approving transfer of X euros from Y account to account Z, etc

In general we have had really well working online banking since the late 90s here in Finland (first versions are actually from the early 80s where you dialed directly to the bank instead of your ISP with your modem). Haven't really heard of any major security flaws ever so they do have a really good track record. This is also why the governments attempt at creating their own strong auth service failed. The banks already effectively provide that and everyone is used to using them.

Re:When You Win a Nobel and They Can't Reach You at Home by waterhouse on Monday October 12, 2020 @08:00PM (#24760917)
It is possible to make it secure. "Hi, this is SomeDude from Bank of America, and we noticed some suspicious activity on your account. Please go to the Bank of America website and find the number labeled 'Customer callback number' and call us there. That way, you can confirm you're talking to us, at which point we will confirm your identity, and then work with you on the issue."

I've seen this proposed. I don't know if anyone is actually doing it.

Re:When You Win a Nobel and They Can't Reach You at Home by reaperducer on Monday October 12, 2020 @07:44PM (#24760791)
Yeah no

Which is it?

Banks should adopt a policy of only interacting with customers physically, via their web interface with a login, official mobile app, or by the user calling the bank's official, publicized number. Never by calling the user.

You either don't travel, don't travel for very long, or don't travel anywhere interesting.

I've had several experiences over the years where using a credit card in a country I didn't expect to be in got a call from the bank to verify it was me.

You may tell your bank you're traveling in Germany, Italy, and Switzerland for a week, but on night three of your trip, when you get invited to a party in the Czech Republic by your friend's pretty sister, you get on the train and keep talking. You don't say, "Hold your hormones for a sec, I need to tell my bank I'm going out of bounds."

Re:When You Win a Nobel and They Can't Reach You at Home by dheera on Monday October 12, 2020 @08:11PM (#24760994)
> Which is it?

1 * 0 = 0

> You either don't travel, don't travel for very long, or don't travel anywhere interesting.

I would prefer you didn't make assumptions.

I travel to lots of interesting places, and I have had my credit card disabled several times. Once because my idiot geography-illiterate bank didn't know that Bulgaria was a part of Europe. Good thing I had a stack of cash with me. For less prepared travellers, the bank is doing nothing but stranding their own customers cashless in unfamiliar places.

In any case, my point still stands that they really shouldn't be calling to verify it is me when I don't even have my home country's SIM card in my phone.

They should be e-mailing me instead, which is the only reliable way to reach me while travelling and SIM swapping. Most people are more reachable easily by e-mail than by phone when travelling for the exact same reason.

Re:When You Win a Nobel and They Can't Reach You at Home by kube-system on Tuesday October 13, 2020 @12:23AM (#24762248)
> I've had several experiences over the years where using a credit card in a country I didn't expect to be in got a call from the bank to verify it was me.

Me too. My bank sent me a message telling me to call them using the number on the back of my card. That is an easy solution to the problem.

Re:When You Win a Nobel and They Can't Reach You at Home by lopmotr on Tuesday October 13, 2020 @02:41AM (#24762902)
Maybe things are different where you travel but I've travelled to many countries and I don't think my SIM card from the previous country has ever worked in the next one. Even if it did, I wouldn't dare talk to anyone on it in case of some exorbitant roaming charge.
Re:When You Win a Nobel and They Can't Reach You at Home by vagrantJin on Tuesday October 13, 2020 @03:42AM (#24763224)
Well. You sir seem to have interesting banking stories to tell.
Re:When You Win a Nobel and They Can't Reach You at Home by Kiro on Tuesday October 13, 2020 @04:32AM (#24763497)
It is serene compared to the US where it's common to receive 30 robocalls a day.
Re:When You Win a Nobel and They Can't Reach You at Home by bipson on Tuesday October 13, 2020 @04:17AM (#24763413)
Yes my phone was always on silent as well - until you have your kid in daycare and are supposed to really answer your calls as they arrive.
Re:When You Win a Nobel and They Can't Reach You at Home by Johnny555 on Tuesday October 13, 2020 @02:30AM (#24762852)
What business relationship? The car warranty spammers aren't working for your car manufacturer.
Re:When You Win a Nobel and They Can't Reach You at Home by gdubs on Monday October 12, 2020 @10:36PM (#24761693)
I’m reminded of my favorite Simpsons moment, when Homer gets a robo-dialer. It calls everyone in Springfield.

It keeps waking up Flanders and his wife. After, like, the third time he picks it up, his wife says, “why don’t you just unplug the phone!?”

And Flanders yells, “it could be my mother!!”

To which Homer shouts from next door, “would you shut up!? People are trying to sleep!”

Re:When You Win a Nobel and They Can't Reach You at Home by celticninja on Monday October 12, 2020 @06:10PM (#24760021)
I have a friend who calls me at 3am (or something equally ridiculous). I always answer in case he is in trouble, when he's just pissed I'm grateful it isn't anything serious and chat away with him.
Re:When You Win a Nobel and They Can't Reach You at Home by moioci on Monday October 12, 2020 @06:35PM (#24760249)
"Pissed" meaning inebriated and not angry.
Re:When You Win a Nobel and They Can't Reach You at Home by protomyth on Monday October 12, 2020 @11:52PM (#24762100)
Had a colleague at one job who was from London and he was describing the steps he had taken to fix his car. I had to tell him he lost me at bonnet. Two countries sharing words.
Re:When You Win a Nobel and They Can't Reach You at Home by hanche on Tuesday October 13, 2020 @12:37AM (#24762325)
“[…]divided by a common language”. (Commonly attributed to George Bernard Shaw.)
Re:When You Win a Nobel and They Can't Reach You at Home by em-bee on Tuesday October 13, 2020 @02:21AM (#24762806)
you are a good friend to have.
Re:When You Win a Nobel and They Can't Reach You at Home by mFixman on Tuesday October 13, 2020 @05:25AM (#24763769)
I can think of 0 times in my 15 years of owning a cellphone when I received a call that was worth losing sleep to.

Aeroplane mode has two advantages for me: I don't receive calls or notifications for the night, and I aren't tempted to immediately go to my cellphone to check whether I got a notification when I wake up.