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A comment on Robinhood Accounts Looted, No Customer Support. Parent comment

Re:Robinhood Accounts Looted, No Customer Support by dillondoyle on Friday October 09, 2020 @04:50PM (#24734296)
i LOVE schwab recommend their checking account to anyone. I also have a TCF account from my childhood and the difference is so stark.

Schwab has a US based super super helpful call center. They will talk to visa on your behalf and fix any problems immediately. They will go out of there way to be very nice and helpful. they've waived wire fees for me when they had very little reason to. So amazing.

You can't even get a human on the phone at TCF and they even recently got rid of local branch phone numbers you can't find it - which is insane.

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Re:Robinhood Accounts Looted, No Customer Support by rurp on Friday October 09, 2020 @05:45PM (#24734748)
I can second this. I had some technical issues with Fidelity[0] and Vanguard[1] and both support groups were absolutely useless. I switched to Schwab and it has been a breeze. Everything so far has been really smooth and the little bit I've had to interact with support they were on the ball.

[0]Transfers kept failing for no clear reason. [1]My account got into some sort of state where if I tried to login it said my account didn't exist, but when I tried to create a new one it said I already had an account.

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