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Re:Tesla dissolves its PR department by prasooncc on Tuesday October 06, 2020 @10:19AM (#24697889)
Good for them. Why do we need a biased filter (journalists) between customer and company.if it is damage recovery journalists and their employers can be easily bought for cash.in this world of direct communication it would be childish to assume papers and journalists are still relevant
Re:Tesla dissolves its PR department by simion314 on Tuesday October 06, 2020 @10:30AM (#24698010)
Because trust, I seen yesterday some customer reporting a dangerous Tesla quality issue on reddit and it was "attacked" by fanboys and strong evidence was requested. If a journalist would like to report this problem then you would probably like Tesla to have some competent person to respond but seems you prefer the "Tesla did not responds to journalists anymore".

Btw I am referring to this post https://www.reddit.com/r/teslamotors/comments/j595ns/so_tesl... , it was stickied yesterday and I think is legit.

Re:Tesla dissolves its PR department by belval on Tuesday October 06, 2020 @02:14PM (#24700702)
Maybe it's the reddit filter but most comments seem to be jokes? I don't see comments attacking OP on the post you linked...

Now to address you actual point, what would a PR person do here exactly? "Tesla is investigating the issue and will not provide any comments at the current time"? They fixed the car so their internal metrics will ensure that whatever issue caused this will get fixed. It's not economically sensible to fix any percentage of cars right after delivery.

I understand that Tesla light passions and that PR has got (ironically) bad PR in the last few years, but I fail to see how your comment is related to the issue.

Re:Tesla dissolves its PR department by simion314 on Tuesday October 06, 2020 @02:53PM (#24701102)
Maybe some of the bad comments were removed since I read the thread.

My point was this: OP said something like "press is evil, Tesla does not need PR"

My point: I would like that maybe 3 paid journalists contact the customer, the dealership and Tesla(so PR contact needed for Tesla) and 3 articles are published with this 3 different sources rather then each individual attempt to contact on it's own the involved parties and try to find the truth.

Re:Tesla dissolves its PR department by gerland on Tuesday October 06, 2020 @11:36AM (#24698828)
You know what else is dangerous? An inner circle kabal that can destroy anyone with an allegation that will get retracted 6 months later. A group of people beyond any control and that suffers no consequences. Maybe also a group of people that understands only doublespeak at this point. I have not love for EM, but at least he is in a position in which he can stand against their attacks.
Re:Tesla dissolves its PR department by simion314 on Tuesday October 06, 2020 @12:11PM (#24699284)
Can you make a point that is related to why not having some official person respond to a press question is a great idea ?

My only idea why you would do that is if you anticipate a lot of bad press so then your strategy is to label it as "fake news" or "shorting" and label critics as puppets and videos that show problems as deep fakes.

Let me know why do you think this is a good idea though.

P.S. I can enumerate random stuff some journalists did wrong, and bad/evil things companies did wrong, and horrible things marketing/PR done ... is not a proof to find some unrelated example, there needs to be some logic to it.

Re:Tesla dissolves its PR department by unethical_ban on Tuesday October 06, 2020 @10:39AM (#24698099)
"Why do we need journalists?"

The same reason we need them for any other set of reasons: To do full-time work investigating different angles of current events and to provide, often, a less-biased report on things.

Of course, eliminating PR =/= eliminating journalists, so this comment is off the tracks anyway.

Re:Tesla dissolves its PR department by whywhywhywhy on Tuesday October 06, 2020 @11:39AM (#24698874)
>and to provide, often, a less-biased report on things.

This isn't what a journalist does at all though and I think they're pretty honest about this if asked.

At best they take the facts and induce bias to provide them in a way that is most palatable to their audience and mirrors the belief of their audience to get more views and therefore more ad impressions. At worst they see themselves as a class above normal people and their job is to ensure the people below them think the right way.

Essentially in a world where the actual events is transmitted via video over social media moments after they occur, seems pretty redundant that we need it filtered through biased individuals who's business only existed because newspapers used to be the most efficient way of doing that.

Re:Tesla dissolves its PR department by gerland on Tuesday October 06, 2020 @11:32AM (#24698788)
So, are they doing this job?
Re:Tesla dissolves its PR department by unethical_ban on Tuesday October 06, 2020 @11:55AM (#24699091)
Are janitors doing their job?

That's a hugely broad question. Many are.

Re:Tesla dissolves its PR department by grumple on Tuesday October 06, 2020 @10:30AM (#24698009)
Elon, is that you? (J/k)

Firstly, this was Tesla’s PR team, not journalists. As a company, you’d think they would want people whose role is to talk to the public (consumers or journalists), as people not trained in that capacity doing so can quickly get you into trouble. One misstep can get you a visit from the SEC or cost you market share. Given Musk’s history of foot-in-mouth disease, this seems like a pretty awful business move.

Secondly, though your point about journalists and papers isn’t really hyper-relevant to having a pr team: journalists do the job of a) filtering out the noise (useless info), b) filtering out the lies from corporations, government, or people, c) investigating issues of public interest, and d) alerting the public when these issues are important or problematic. While individuals could do this themselves, we don’t all have the time, and it makes sense to have people who do this professionally (and better). The role of the free press has been this for a long time, and the calls against the press are a coordinated strategy by groups whose interests are opposed to knowledge being in public hands and who fear being investigated.

Re:Tesla dissolves its PR department by anthony_romeo on Tuesday October 06, 2020 @10:23AM (#24697928)
Ironically, the content of this article exists because of journalism.
Re:Tesla dissolves its PR department by monadic2 on Tuesday October 06, 2020 @10:27AM (#24697978)
Business reporting ≠ journalism.
Re:Tesla dissolves its PR department by rurp on Tuesday October 06, 2020 @12:11PM (#24699288)
> Why do we need a biased filter (journalists) between customer and company

Yeah we should get our Tesla information from the unbiased source that is Elon Musk!

Re:Tesla dissolves its PR department by uniqueid on Tuesday October 06, 2020 @12:09PM (#24699267)
"Who needs the Fourth Estate?" Sigh
Re:Tesla dissolves its PR department by prasooncc on Tuesday October 06, 2020 @01:51PM (#24700509)
We need a Free fourth estate . Not some for profit media companies producing click bait articles. (A sample title would be “Look what Elon did to jalopnik”)Nowadays mostly standup comedians are tracking the issues of common man.
Re:Tesla dissolves its PR department by chrisseaton on Tuesday October 06, 2020 @10:29AM (#24697997)
On the same thought, why do politicians talk to journalists either? For example Trump doesn't trust them... so why does he talk to them at all? Why not just stop inviting the press in? Why not just present your own releases direct to consumer/elector via your website and social media?
Re:Tesla dissolves its PR department by inawarminister on Tuesday October 06, 2020 @10:35AM (#24698070)
In the same vein (in a vastly different field), Nintendo stopped going to industry-wide events and started their own press releases directly to consumers instead - Nintendo Directs. It's been a few years now so seem to be successful, though I confess I'm not that big of a gaming enthusiast as I was before.
Re:Tesla dissolves its PR department by whywhywhywhy on Tuesday October 06, 2020 @11:48AM (#24698994)
Absolutely the right move, in a social media/post-magazine world the journalists need them way more than Nintendo needs journalists.

Seems utterly absurd to be a company that actually builds something of value from nothing to be required to court and curry favor with individuals who only exist to talk about the work of creators and hope they talk about your work positively when instead you can just bypass them and be the master of your own narrative.

Re:Tesla dissolves its PR department by michaelt on Tuesday October 06, 2020 @12:11PM (#24699290)
> Why not just present your own releases direct to consumer/elector via your website and social media?

1. You can't do without some press coverage, because you want to sell to people who aren't already superfans.

Toyota sold 10.7 million cars in 2019 and has 803,000 Twitter followers. If their message only appears on Twitter, the vast majority of their customers and potential customers will not see it.

Of course, the press might find your tweets and report on them, but:

2. Given that you want press coverage, having friendly relations with the press is a good thing.

3. If you're a company, the status quo that you're generous with review units and access, and journalists aren't very rigorous or probing in their reviews, is just fine with you.

Re:Tesla dissolves its PR department by chrisseaton on Tuesday October 06, 2020 @12:14PM (#24699333)
Can't you advertise? Put your own message out on your own terms. Why work with journalists who may turn against you?
Re:Tesla dissolves its PR department by warkdarrior on Tuesday October 06, 2020 @02:27PM (#24700843)
Advertising by definition is biased. In contrast, journalists sometimes provide balance to company announcements.
Re:Tesla dissolves its PR department by chrisseaton on Tuesday October 06, 2020 @02:48PM (#24701043)
Right... so why would the company want that filter?
Re:Tesla dissolves its PR department by monadic2 on Tuesday October 06, 2020 @10:21AM (#24697899)
> Why do we need a biased filter (journalists) between customer and company.

Traditionally companies have a hard time trusting that their customers will want the right thing.

The fact that this was ever considered related to journalism is hilarious.