If, say, reduced staffing and increasing demand leads to worsened worker conditions, and that in turn affects their ability to do their work, or impairs their judgment, then it's crucial to uncover those issues.

I'm sure the shipping companies etc. would love to run with the explanation that the workers caused this by being stupid, and nothing else, though.

Some people have harder lives than you, and when not set up for success, make bad choices.

If it had been the lines of "clearly you've never worked for a business that wrote software" or some other thing that applies to some small minority here nobody would have thought twice about it.

You can have a birthday party safely. You can seek internet safely.

Incompetence and dereliction of duty are the faults and headlining with the birthday bit obscures this.