Re:The Ecommerce Surge
by JumpCrisscross on Tuesday September 01, 2020 @09:24AM
(#24341483)
> 20% failure rate is unreasonable
If I didn’t get my food 20% of the time, that would be a problem.
But if a dish is missing, the food isn’t piping hot, it’s less than an hour late or the packaging is a disaster twenty percent of the time, that’s fine. I still saved time.
I don't understand why you think a half-assed service is acceptable. I don't believe I'm being unreasonable. 20% failure rate is unreasonable.