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Re:The Ecommerce Surge by JumpCrisscross on Tuesday September 01, 2020 @09:24AM (#24341483)
> 20% failure rate is unreasonable

If I didn’t get my food 20% of the time, that would be a problem.

But if a dish is missing, the food isn’t piping hot, it’s less than an hour late or the packaging is a disaster twenty percent of the time, that’s fine. I still saved time.

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