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Re:The Ecommerce Surge by hayksaakian on Tuesday September 01, 2020 @02:55AM (#24339187)
if you value not having to spend time driving to pick things up then a lot of those fails are tolerable IMO

even a 20% failure rate could be tolerable for people who really value the delivery aspect.

Re:The Ecommerce Surge by Cthulhu_ on Tuesday September 01, 2020 @07:38AM (#24340685)
Erm, no they are not; you enter into an agreement or contract with a delivering party, you PAY them to deliver things to your house. If they flunk out or do subpar products they won't get repeat trades.

I don't understand why you think a half-assed service is acceptable. I don't believe I'm being unreasonable. 20% failure rate is unreasonable.

Re:The Ecommerce Surge by JumpCrisscross on Tuesday September 01, 2020 @09:24AM (#24341483)
> 20% failure rate is unreasonable

If I didn’t get my food 20% of the time, that would be a problem.

But if a dish is missing, the food isn’t piping hot, it’s less than an hour late or the packaging is a disaster twenty percent of the time, that’s fine. I still saved time.