On the radiology side, I know there are extensions and tools for PACS that the vendors can't be bothered to come explain/train, even though the company sold it to the hospital. It's like pulling teeth.
There are certainly a million reasons why a doctor may not have access to or be able to use tools like Slicer Dicer, but most of those come down mainly to hospital policy. Amount and quality of training is certainly the biggest differentiation between clinician who are satisfied with Epic and those that hate it.
So, thank you!
Edit: Do you know offhand of a good guide to SlicerDicer I can share with them? I will google around, but if you had something you personally liked?
At population levels I could concede that these errors may well be inconsequential though.
Especially in the EMR space, putting up barriers to access basic documentation is quite unreasonable.
Public documentation is not going to suddenly allow your competition to gain an advantage, while your own firm benefits from users being able to easily google and get authoritative answers from your own official documentation.
The person who told you that is misinformed. I have personally worked on products that allow physicians and staff to access patient records remotely in a safe and fully HIPAA compliant manner. It's incredibly common.
Do you know of a good way to leverage this API in a way that can be directly used by clinicians to pull and work with data?
Client applications can be written using the HAPI FHIR library.
Then use the search operation to find the resources you need.
For example, if you wanted to see what the outcomes of giving a specific drug at a specific dose to a specific group of patients at your hospital was, you're in for a real fun time manually copy-and-pasting thousands of entries from the EMR to a spreadsheet.
Now more than ever it is important to look at data relating to patient outcomes with various COVID treatments that haven't been thoroughly vetted yet. But, guess why your local hospital isn't doing anything like that? Because what should be a simple 3-hour exploratory data analysis that can be breezed through IRB now has to involve a budget component of hiring a professional copy-paste person. Can't even use med students to do it anymore because they aren't allowed to hang around the hospital due to COVID, and you can't access those records remote due to HIPAA.