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Re:Building resilient services at Prime Video with chaos eng... by InitialLastName on Monday August 24, 2020 @08:30AM (#24259945)
No article I know of, but I'm happy to start a chain of complaints here:

- When you search for a title, even if that title is in their library, odds are the exact match won't be the first result

- The differentiation between what is rentable, purchasable and freely streamable (with gradations based on different subscriptions) is incomprehensible from the listings pages.

Re:Building resilient services at Prime Video with chaos eng... by cmehdy on Monday August 24, 2020 @08:54AM (#24260132)
The following is just for desktop browsers, since I haven't tried their app:

- they split their shows by season to make their catalogue look bigger, but it's more confusing for the user

- don't make it explicit on the thumbnail either, so you have to hover over it to know what season of the show we're talking about

- although they do a decent job at continuing to watch episodes in a season, they're not making it clear when you've already watched entire seasons and those remain on the screen and are recommended to you over and over again

- advertise a trailer as an entire new season (see: The Boys season 2), leading to pretty gigantic disappointment (vs the netflix experience where a red notification for something you like is actually a great surprise because you KNOW it's an actual release)

- have a lower chance of being able to reload a page of something you left mid-watch and the page successfully reloading to the right content and timestamp

- the overflow of their preview hides the show underneath the current one which means any directly vertical scrolling is infuriating because you will trigger the overflow of the show underneath (that you see 20% of) only after having gone vertically down beyond 80% of the div in question

- the line = product line thing is confusing, as everything starts with "prime" for a full screen, (so why the repetition? oh, it's because ->) suddenly you get news (I don't care about them) and movies to rent or buy (I also don't care about paying prime to pay on top of it)

Re:Building resilient services at Prime Video with chaos eng... by foepys on Monday August 24, 2020 @12:57PM (#24262595)
Don't forget that UHD versions are separate from their SD/HD versions and sometimes OV versions are separate from subbed versions that are sperate from dubbed versions. So you end up with ~6 search results for the same movie. Beware of what you buy.