Amazon’s reviews are like old Yahoo’s news comment streams (same as YouTube today). I’d like to think average/sane human beings do not spend their time compulsively hanging out at such joints.
The best sensible thing Amazon could do is list the number of repeat customers against the number of sell. That would be honest and fair.
Sites like Amazon need the review layer to substitute the physical contact of brick and mortar that they removed. Pretty common story by now - instead of paying employees in stores, they crowd source the value for free, and we're happy to go along since we get lower prices in the bargain.
That's a win-win eliminating a bullshit job.
I can get useful insights from reviews so I also like to contribute back if I find something worth mentioning.
Reading reviews without contributing them is a form of freeloading.
I write a few reviews because if something is particularly good or useful, or very bad, I want others to benefit from that.
Now say you got something good. Again, you have to first eliminate your subjectivity. Why should the world care if you like something? But you want to help others make a good decision. Fine. Let them ask questions genuinely and then you can answer. Platform should let that happen because otherwise vendor would never let others answer on their behalf. QA should be the only place for interaction. Question should only be posed by potential customers. Answers, only by known customers.
Crowd sourced reviews are first and foremost subjective. They spawn either a fan boy syndrome or ‘I’m going to get’ you syndrome. If not either of them then they have spawned a whole new underground market of their own. Indeed, they have not proven to naturally balance the real and legitimate market; otherwise, they wouldn’t have been gamed. But Amazon does have QA alongside reviews. This makes it obvious that reviews are their cash cows using/abusing human psychology - of greed and gratification.
So how do you tell? IMHO, it’s not the word phrase, but the word count. If you’re saying too many ‘just nice’ things —repetitive — you prolly want something.
Also, Amazon is frigging annoying about how much they ask you to comment. When And if I do it’s usually terse.
Yeah. People who should kill themselves – according to the late, great Bill Hicks: https://www.youtube.com/watch?v=HUd6ARKcPS0
Upvoted in any case.
Sometimes.... :)
Also 5 star reviews can be honest and useful; examine the text for credibility then look at other reviews by the same person. If they're all 5 star then you most likely have a stinker, but some measured criticism and other, lower starred reviews may show validity.