They sell a lot of kids bikes and a few medium-end hybrids and road bikes to the parents. Like you said, though, most of their revenue comes from service.
Before the pandemic, I was worried about them going under like a lot of wonderful brick and mortar, mom and pops have. I would buy some parts or gear from them even though I could get it cheaper on amazon just to support them.
These days, amid the COVID biking boom, I have to call at least a month in advance for a tune up. They are swamped.
Around here the shops are all nearly sold out and have been since May. It's crazy busy and sales are BOOMING for all of them. The largest shop has racks for probably 200ish bikes, and there was maybe a dozen in the entire store last time I was in there a few weeks ago. Bicycle sales are awesome this year in my area. I assume next summer there will be more than a few of those bikes bought this year listed on craigslist "used 3 times last year" :-)
If I ran a bike shop, I'd definitely add a consignment component to the business, and make it really fair to the bike owner.
> Well, yea. Competitive cyclists want to buy that $1000 power meter, or those $2500 ENVE wheels as cheap as possible.
Is this the ultimately the market for parts from bike chop shops? What I never quite understood is how parts from stolen bikes are turned into cash; some of it doubtlessly goes through eBay or craigslist, but those sites are new and bike theft isn't. My suspicion is that a lot of stolen parts somehow find their way back onto store shelves as "second hand" parts that can be sold at very low prices for a large profit.
Anybody who lives in a sufficiently large city, and rides a bike worth more than about $1,000 or so, knows that they will never be locking it up and walking away from it anywhere.
Also around Seattle, I have noticed a lot of places that look like homeless camps, but right smack in the middle is a huge pile of hundreds of bicycles. Just sitting there outside. Part of me thinks that a lot of bike thefts could be mentally ill people collecting and hoarding them.
The main exception would be downhill bikes that are occasionally stolen from garages.
Well, yea. Competitive cyclists want to buy that $1000 power meter, or those $2500 ENVE wheels as cheap as possible. How many add-on products can you sell somebody who just needs a bike for commuting? Of course service is the biggest business there.
Isn't it cheaper to work with existing customers than to find new customers? All the shops near me cater to their existing customers by selling beer. All the group rides end at the bike shop and 50 people buy a pint before going home (granted this was in the past.... I have no idea how these places are still in business this year).
> I pump his tyre for him and ask if he'd like a replacement inner tube. "Not at your shop prices," he says.
That guy sucks and it must be so frustrating to deal with. I always walk out with several GUs or drink mixes when I stop by a shop. I'm sure that doesn't keep the lights on, but I try.