Because fuck intrusive sales. Shouldn’t need developer tools to buy a product.

Why reward bad UX?

That was actually my line of thinking. I was on mobile and it didn’t work. I jumped onto my laptop and still didn’t work. I felt I had put in enough effort at that point. If I didn’t have what I felt was a fairly perfect substitute in the competitors product maybe I would have tried harder.

Because you're shopping for a skateboard not a web app.

Bit much to have to hack around on a website to give that website your money.

That requires multiple clicks to 'fix' someone else's website. There should be a more automated (but still suboptimal) solution where you can add Intercom to your ad blocker though.

maybe they were on their phone?