Re:Gitlab Support is no longer processing MFA resets for fre...
by akerl_ on Tuesday August 04, 2020 @10:35PM
(#24056728)
As per the post, this policy change only affects free users (so, users who aren’t using a credit card to pay GitLab).
They also do support multiple FIDO2 tokens as well as recovery codes.
Re:Gitlab Support is no longer processing MFA resets for fre...
by derekp7 on Wednesday August 05, 2020 @09:53AM
(#24060733)
Right, what I was proposing is that even a free user should be able to (optionally) provide enough identifying information when setting up MFA. Then upon needing a reset, that would be a per-incident charge.
If a user is more paranoid, they can select the list of recovery criteria at MFA creation time. This can include the common method of charging the card, submitting two small amounts (less than a dollar each) in the user's bank account and having the user report those amounts back, followed up by a physical letter with a reset code. All of this gets paid for by the initial credit card charge ($10 would be reasonable for many people).
Also, have the option of registering more than one MFA.