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A comment on Is McAfee's siteadvisor.com a scam?.

Re:Is McAfee's siteadvisor.com a scam? by bdclimber14 on Saturday April 02, 2011 @11:13PM (#2401655)
This parallels GetSatisfaction and how they display support pages for companies that don't pay for their service as "uncommitted to customer support" or something to that extent. I don't think there are malicious intentions, but they do collect positive and negative feedback, and display it on a public webpage stating that the company isn't responding to it.

Sorry for the slight change of topic.

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Re:Is McAfee's siteadvisor.com a scam? by jarin on Sunday April 03, 2011 @07:45AM (#2402469)
Or Yelp and mysteriously removing 5 star reviews for companies who don't buy their premium listings.
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Re:Is McAfee's siteadvisor.com a scam? by extension on Sunday April 03, 2011 @10:14AM (#2402714)
It's not that bad: http://getsatisfaction.com/ycombinator

Seems pretty upfront to me. It used to be worse but 37signals called them out publicly a while ago and there was a whole big thing.

Now they are essentially competing honestly with the customer support of other companies. This is aggressive but I'm not sure I could call it unfair.

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