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Re:Is McAfee's siteadvisor.com a scam? by extension on Sunday April 03, 2011 @10:14AM (#2402714)
It's not that bad: http://getsatisfaction.com/ycombinator

Seems pretty upfront to me. It used to be worse but 37signals called them out publicly a while ago and there was a whole big thing.

Now they are essentially competing honestly with the customer support of other companies. This is aggressive but I'm not sure I could call it unfair.

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