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Re:Apple rejects appeal from email app Hey by Hamuko on Thursday June 18, 2020 @05:39PM (#23568341)
>The rules on the app store are very clear

Are they? According to Protocol.com, which got in contact with Apple over the thing:

>Apple allows these kinds of client apps — where you can't sign up, only sign in — for business services but not consumer products. That's why Basecamp, which companies typically pay for, is allowed on the App Store when Hey, which users pay for, isn't.

But if I search for the word "consumer" in the App Store Review Guidelines, the only result is the following:

>Data gathered from the HomeKit API, HealthKit, Consumer Health Records API, MovementDisorder APIs, ClassKit or from depth and/or facial mapping tools (e.g. ARKit, Camera APIs, or Photo APIs) may not be used for marketing, advertising or use-based data mining, including by third parties. Learn more about best practices for implementing CallKit, HealthKit, ClassKit, and ARKit.

Is there another set of rules that actually covers the things that Apple says if the rules are "very clear"?

Re:Apple rejects appeal from email app Hey by chimeracoder on Thursday June 18, 2020 @05:50PM (#23568484)
> >Apple allows these kinds of client apps — where you can't sign up, only sign in — for business services but not consumer products.

Does that mean Netflix is a "business service" and not a consumer product?

Re:Apple rejects appeal from email app Hey by Hamuko on Thursday June 18, 2020 @05:52PM (#23568509)
Netflix is excluded by the "Reader exception".

>Apps may allow a user to access previously purchased content or content subscriptions (specifically: magazines, newspapers, books, audio, music, video, access to professional databases, VoIP, cloud storage, and approved services such as classroom management apps), provided that you agree not to directly or indirectly target iOS users to use a purchasing method other than in-app purchase, and your general communications about other purchasing methods are not designed to discourage use of in-app purchase.

According to Apple/Phil Schiller, any application not explicitly mentioned in this category must offer subscriptions as IAP.

>"We didn't extend these exceptions to all software," said Schiller. "Email is not and has never been an exception included in this rule."

Gmail doesn't actually have to offer Google One subscriptions through the Gmail application. I imagine they are covered by the "cloud storage" exception, which makes me wonder if Hey could also get around it by giving Hey users some cloud storage with their email subscription.

Re:Apple rejects appeal from email app Hey by chimeracoder on Thursday June 18, 2020 @05:55PM (#23568535)
> provided that you agree not to directly or indirectly target iOS users to use a purchasing method other than in-app purchase

Netflix does exactly this. In fact, Hey uses nearly the exact same wording that Netflix does, almost word-for-word.

Re:Apple rejects appeal from email app Hey by kelnos on Friday June 19, 2020 @05:30AM (#23572730)
It's hilarious to me that an app that exists to let you read email is not covered under a "reader" exception.