I have had 4 phone calls so far and I was approved on the first one but haven’t received any benefits. It takes between 1-2 weeks between each call for them to call me back. The last person I spoke with said my case is completely normal (?) and sure enough there are some people on reddit who have had a similar experience. There has been no explanation and no accountability short of these calls when they assure me everything is working out fine, and I assure them the opposite.