Re:Netflix stops charging customers who never watch
by peteretep on Saturday May 23, 2020 @05:56AM
(#23281641)
Experian pulled much the same shit on me. I hadn’t locked in in six months, so they disabled my account but kept charging me. A year or so I tried to sign in and it said my account had been disabled due to inactivity. Had to escalate it more than once before I got them to refund the whole thing.
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Re:Netflix stops charging customers who never watch
by wdb on Saturday May 23, 2020 @06:39AM
(#23281826)
Wait you pay and they still lock your account due to inactivity?
Re:Netflix stops charging customers who never watch
by peteretep on Saturday May 23, 2020 @06:40AM
(#23281834)
I’ve no idea if this is still the case, but yes, that was the situation.
Re:Netflix stops charging customers who never watch
by g_p on Saturday May 23, 2020 @07:14AM
(#23282000)
Sounds like a fairly straightforward contested charge on grounds of failure to provide the service they were paid for? If you couldn't access it and were locked out, they can't claim they provided the service.