It’s their loss. Eventually the momentum will build up and Amazon will loose a big chunk of their customers, and these door slammed customers will never go back no matter what Amazon will be trying to do. It seems to me Amazon is on its path to self destruction and will rip of a lot of their customers on the way, because it still so large and the numbers are still good to them. That is bound to change sooner or later. I personally avoid them at all costs.