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Re:Walmart says it will discontinue Jet by pgrote on Tuesday May 19, 2020 @08:30AM (#23234094)
I know it is a simple way to look at it, but Walmart on whole has been a game changer when it came to handling the lockdown. Where Amazon was taking weeks to get "non-critical" items shipped, Walmart had on average a 3 day wait for drive up pick up.

They've introduced a yearly fee for delivery and we signed up. It's been top notch. In my area, they outsource the delivery to doordash. Order, pick a time for delivery and it is delivered. Works well.

Back to the simple ... maybe they have found a way to compete where amazon cannot?

Re:Walmart says it will discontinue Jet by snarf21 on Tuesday May 19, 2020 @08:46AM (#23234237)
I don't understand why Walmart doesn't have a customer supplied delivery program. Using the app, you would sign in when you enter the store. It would inform you of any deliveries within X miles of your home. It tells you how much you would be paid in store credit to do those deliveries. So you start shopping with say $33.50 already in your pocket. Then you just drop off a couple of bags at a few houses on your way home. Seems more efficient and cheaper than outsourcing to DoorDash or others.
Re:Walmart says it will discontinue Jet by robotnixon on Tuesday May 19, 2020 @08:51AM (#23234287)
They floated the idea a few years ago. Doesn't look like it panned out.

https://www.reuters.com/article/us-retail-walmart-delivery/e...

Re:Walmart says it will discontinue Jet by maxden on Tuesday May 19, 2020 @09:17AM (#23234523)
Some customers might not like other customers knowing where they live? Obviously you can obscure some details but if you remove names would it require the customer to scan the package to confirm its theirs? I guess you could make it opt in for community delivery, otherwise you wait for a doordash delivery?
Re:Walmart says it will discontinue Jet by smachiz on Tuesday May 19, 2020 @09:38AM (#23234730)
i mean "other customers" == 1099 contractor. The doordash guy is a shopper/customer also I'm sure. Doordash/uber/lyft/gig anything is just a random person with a smartphone and hopefully a background check.

If anyone is delivering something to your home, they know where you live.

Re:Walmart says it will discontinue Jet by zrobotics on Tuesday May 19, 2020 @09:41AM (#23234767)
How is that any different than a doordash driver knowing where the customer lives? I really fail to see any meaningful distinction here.
Re:Walmart says it will discontinue Jet by Threeve303 on Tuesday May 19, 2020 @09:46AM (#23234804)
Well for starters, one is an "employee" (contractor) who signed up to do that work specifically and has been verified that they can do it. The second example is just a customer walking around a store.
Re:Walmart says it will discontinue Jet by bonestamp2 on Tuesday May 19, 2020 @11:24AM (#23235846)
That is a good point. I guess walmart customers could go through an approval/training process if they want to earn some extra cash as wal-dash contractors too.
Re:Walmart says it will discontinue Jet by michaelt on Tuesday May 19, 2020 @09:01AM (#23234372)
> Seems more efficient and cheaper

Option A: You drive to Walmart, pick up your shopping and three other people's, you drive home via three other homes.

Option B: A driver starts at Walmart, picks up four people's shopping including yours, delivers it all, and returns to Walmart.

Seems to me the number of person-hours and distance driven is identical in both cases?

Re:Walmart says it will discontinue Jet by greggyb on Tuesday May 19, 2020 @09:34AM (#23234694)
Option A can likely be structured as a store incentive whose total dollar cost to Walmart is below that of an hourly worker.

Option B would likely be an employee requiring additional taxes to be paid and benefits to be supplied.

This is not a comprehensive argument.

Re:Walmart says it will discontinue Jet by bluGill on Tuesday May 19, 2020 @12:22PM (#23236677)
I think Walmart wants to (or they should) have a little more control to ensure that the driver doesn't steal my order. An employee gets a background check...
Re:Walmart says it will discontinue Jet by gwd on Tuesday May 19, 2020 @09:04AM (#23234406)
I think the difference would be that you were probably going to come to the store anyway for whatever reason.

So option B is really, "A driver starts at Walmart, picks up three people's shopping, delivers it all, returns to Walmart. You also drive to Walmart, pick up your shopping, and drive home."

Re:Walmart says it will discontinue Jet by johnday on Tuesday May 19, 2020 @08:49AM (#23234255)
Because you cannot rely on non-employees to do the job correctly.
Re:Walmart says it will discontinue Jet by Operyl on Tuesday May 19, 2020 @08:50AM (#23234271)
It's already non-employees (there's little to no entry barrier for DoorDash, Postmates, etc). They just don't want to have to deal with delivery logistics, easier and cheaper to outsource it to the existing companies.
Re:Walmart says it will discontinue Jet by jackson1442 on Tuesday May 19, 2020 @12:46PM (#23236996)
> there's little to no entry barrier for DoorDash, Postmates, etc

There's still the entry barrier of having a background check, verifying insurance, etc., so it'd likely be more effort than it's worth for neighborhood Joe to sign up for it unless he wanted this as a full-fledged side hustle. If people want to do a "community delivery"-style thing, they can just sign-up for DoorDash/Postmates/IC/etc.

Re:Walmart says it will discontinue Jet by vsdvvsderer on Tuesday May 19, 2020 @08:50AM (#23234274)
huhuhu, what happens when I tell Walmart I've completed the deliveries, but I haven't?

what happens when I make the delivery, but someone gets injured in the process? DoorDash has insurance for this most likely.

Re:Walmart says it will discontinue Jet by bigiain on Tuesday May 19, 2020 @09:33AM (#23234686)
How much would you bet against DoorDash's "insurance" being the small print on page 78 of the T&Cs when you sign up to be Dasher including something along the lines of "You, as and independent contractor partner, certify that you carry all appropriate insurance and accept responsibility for any claims arising from your delivery operations."???
Re:Walmart says it will discontinue Jet by jackson1442 on Tuesday May 19, 2020 @12:53PM (#23237084)
I know Instacart has some kind of injury/disability insurance for their runners, but if you get in a wreck you're pretty much on your own since most insurance will deny claims for "Rideshare drivers".

Shipt supposedly covers it–their contractor agreement states that you need to have the state required auto insurance and they have a policy that takes effect while working that will increase your coverage to commercial-level insurance. I have also asked their insurance department about this directly and this has been confirmed.

Re:Walmart says it will discontinue Jet by vsdvvsderer on Tuesday May 19, 2020 @10:27AM (#23235222)
ahahahahahah probably yes. doordash has some cool lawyers that can defend that. but mom's delivery company gets the full force of the law
Re:Walmart says it will discontinue Jet by giffarage on Tuesday May 19, 2020 @04:41PM (#23239925)
I interned at Walmart Technology in 2014. All of the interns had to participate in an innovation challenge, and one of the teams had this very idea. I can only assume that Walmart explored the idea and passed on it.
Re:Walmart says it will discontinue Jet by justwalt on Tuesday May 19, 2020 @08:50AM (#23234273)
That does sound like a decent idea if it could be incentivized strongly enough. It also sounds like a fun problem to work on, on the coding side of things.
Re:Walmart says it will discontinue Jet by ethagknight on Tuesday May 19, 2020 @08:54AM (#23234301)
That’s basically what DoorDash is, minus the liability
Re:Walmart says it will discontinue Jet by nojito on Tuesday May 19, 2020 @09:28AM (#23234635)
Delivery to home is a loss accruing business.

It’s so much better to either piggyback on the mail or just have customers do curbside.

Re:Walmart says it will discontinue Jet by throwaway55554 on Wednesday May 20, 2020 @09:24AM (#23246519)
If I were a burglar and wanted to do some casing, this would be a legit way to do it.
Re:Walmart says it will discontinue Jet by thrower123 on Tuesday May 19, 2020 @09:22AM (#23234571)
The idea of random Walmart people coming to my house is terrifying.
Re:Walmart says it will discontinue Jet by jbay808 on Tuesday May 19, 2020 @06:32PM (#23241079)
Unlike those random DoorDash people, who are totally picked from a different crop than the Walmart people?
Re:Walmart says it will discontinue Jet by sct202 on Tuesday May 19, 2020 @08:58AM (#23234347)
Amazon I think is sandbagging the estimates. We got a gift card during the holidays and decided to spend it, and we're non-prime and put in 2 orders. Both shipping estimates were 1 month out and then suddenly delivered 2 days after the order.
Re:Walmart says it will discontinue Jet by greggyb on Tuesday May 19, 2020 @09:43AM (#23234785)
There are some legitimate reasons for this. Perhaps you were ordering high-volume items that had low inventory, and it was unclear when they populated the shipping estimate for you whether you'd be getting items currently in stock, or waiting on Amazon to first receive a shipment.

Additionally, there is little reason to commit to a delivery timeline that they cannot commit to. Prime 2-day delivery is not actually a guarantee, as far as I understand it (and in some places it is not 2-day, e.g. Hawaii, from what I've heard), but it is a much firmer commitment, because Prime members are paying a fee for improved service. Regardless of whether Prime delivery is guaranteed, Amazon has optimized much of its logistics chain around <=2-day delivery. So you may be reaping some benefits from that.

Finally, Amazon is almost definitely using the cheapest possible shipping option (unless you are opting to pay more for improved options). Just because the rate paid is low does not mean that carriers will purposefully slow down. Once those items are picked, the cheapest thing to do is to move them quickly. Regardless of shipping option, that package still incurs a cost everywhere it sits, and every time it moves. So it will be routed as efficiently as it can to you. Holding it is just accruing liability (more options for loss or damage). If you happen to be near the DC, or near to the shipping carrier's hub, it's likely you will get stuff very quickly, even if it is estimated at longer.

You may be seeing the worst-case estimate for cross-country shipment, but benefit from one or several of the things above.

Re:Walmart says it will discontinue Jet by tachyonbeam on Tuesday May 19, 2020 @09:16AM (#23234508)
In Canada they're really slow, it's taking 2-3 weeks to get Amazon packages delivered, so I end up using eBay and other vendors as much as I can.
Re:Walmart says it will discontinue Jet by moron4hire on Tuesday May 19, 2020 @09:13AM (#23234473)
I've had a lot of stuff take significantly longer than even the extended estimate
Re:Walmart says it will discontinue Jet by dawnerd on Tuesday May 19, 2020 @10:04AM (#23234961)
I dunno. I think you just got lucky. I’m still waiting on some packages.

But also I think they’re using it as an excuse to use cheaper shipping. I know bestbuy is doing this for sure.

I think they figure no one will notice they’re using smartpost and if you complain just blaming the speed on the pandemic.

Re:Walmart says it will discontinue Jet by jcims on Tuesday May 19, 2020 @10:20AM (#23235142)
I'm in the middle of a large project at home. I've made probably 10-15 orders from Amazon in the past six weeks as I find my way through it. All but two of them arrived within 3 days, despite most showing weeks out. No difference in shipper, shipping tier or anything else that I could see. Of the two outliers, one arrived within the estimated time and the other was lost in shipping.
Re:Walmart says it will discontinue Jet by marcusverus on Tuesday May 19, 2020 @09:05AM (#23234416)
I've noticed the same pattern. Presumably they would rather lose business in the short term (by scaring away time-sensitive shoppers) than risk damage to the brand by delivering late.
Re:Walmart says it will discontinue Jet by atomi on Tuesday May 19, 2020 @09:38AM (#23234739)
Considering that at least 5 Amazon employees have died, I would have a hard time crying about a late package right now.

https://www.cnbc.com/2020/05/14/sixth-confirmed-amazon-worke...

Re:Walmart says it will discontinue Jet by sib on Tuesday May 19, 2020 @05:49PM (#23240696)
Amazon has over 800,000 employees. 1/100,000 is not a high rate compared to general population.

(Not trivializing deaths.)

Re:Walmart says it will discontinue Jet by iNate2000 on Tuesday May 19, 2020 @09:14AM (#23234488)
They probably _are_ being conservative in estimates, but I ordered a new Kindle on April 9 and it didn’t arrive until the 27th.
Re:Walmart says it will discontinue Jet by cheez on Tuesday May 19, 2020 @08:59AM (#23234355)
Same, re Amazon.
Re:Walmart says it will discontinue Jet by ryansmccoy on Tuesday May 19, 2020 @08:41AM (#23234192)
I was thinking about this as well, I think it has to do with Wal-Marts supply chain, distribution centers, and relationships with it's suppliers. I don't know the answer, but does Wal-Mart have more pull then Amazon?

Also, regarding the article, Jet from my memory gave Wal-Mart the infrastructure for online sales, so it's not like they didn't get anything for it. If anything, they are likely playing accounting games and writing off the acquisition, thereby improving their return on investment metrics into the future. When you acquire a company, there is sometimes a penalty to ROI if you pay too much, shows up in the form of intangible assets. When you write off an asset, you are basically removing it from your balance sheet.

Re:Walmart says it will discontinue Jet by ethagknight on Tuesday May 19, 2020 @09:04AM (#23234399)
I’m removed from it, but I’m told Walmart has massive loyalty with suppliers and product aggregators (not sure on the proper term). There are small-shop businesses with a contract responsible for supplying all of one product to Walmart, and that person is the sole supplier to Walmart, and the contract gets re-bid every few years. For example, there’s a “small business” who has a contract to supply all beef jerky to all Walmart’s in the USA. It’s one of Walmart’s keys to pushing prices down, using these middlemen to negotiate pricing on the hundreds of thousands of SKUs, in a game where shaving a few cents off a jar of pickles is the difference in winning or losing a $100mm pickle supply contract. As compared to Amazon, Walmart still has a quality threshold (it demands pickles that the market expects), Amazon doesn’t. The contractor will lose his contract if his suppliers slip on quality or fail to meet delivery requirements.
Re:Walmart says it will discontinue Jet by ryansmccoy on Tuesday May 19, 2020 @09:10AM (#23234450)
Distributors?
Re:Walmart says it will discontinue Jet by ethagknight on Tuesday May 19, 2020 @02:56PM (#23238680)
Seems like the opposite of a distributor (hence the term aggregator), taking products from a few suppliers and dumping into the Walmart machine. I don't think they are involved with getting the product delivered or logistics, purely about contracts, relationships and market knowledge. I think they do carry some risk on demand forecasting.
Re:Walmart says it will discontinue Jet by tsco77 on Tuesday May 19, 2020 @08:54AM (#23234308)
All their stores are local warehouses, no?
Re:Walmart says it will discontinue Jet by ryansmccoy on Tuesday May 19, 2020 @09:01AM (#23234378)
I don't know, here are screen shots (I think) of both Amazon and Wal-Mart Distribution Centers: https://www.evernote.com/l/AUmo-KavWKxI35PFfZRw5wIlQOEf7aFO_...
Re:Walmart says it will discontinue Jet by tsco77 on Tuesday May 19, 2020 @09:12AM (#23234469)
Yeah, comparable infrastructure for deliveries, but my point isn't about distribution centers though.

If stores are closed all their stock can just be delivered with UberDash(tm) delivery drivers because they are everywhere:

https://s.yimg.com/uu/api/res/1.2/mu18i_4q9FQSqMWuBtGuXw--~B...

Re:Walmart says it will discontinue Jet by huffmsa on Tuesday May 19, 2020 @09:29AM (#23234641)
Correct. Walmart has one more layer of last mile vs Amazon.
Re:Walmart says it will discontinue Jet by techer on Tuesday May 19, 2020 @08:39AM (#23234174)
Different market and in the UK but there are no big supermarkets that currently deliver to non- vulnerable households. I ordered vegetables directly from the restaurant suppliers that had no more customers.

In the Uk Amazon had this policy too but in reality most non essential/but useful items were sent to me in less than a week.

Of course most of the very useful items were not in stock at all the first few weeks, and some still aren’t.

Edit: good lessons in not depending on one supply route and as a result I will buy my fresh food from smaller companies from now on.

Re:Walmart says it will discontinue Jet by noir_lord on Tuesday May 19, 2020 @11:32AM (#23235961)
Ocadao and Morrisons have delivered to us throughout the lockdown though in the case of Ocado they did at one point have a rule about delivering only to existing customers from before the lockdown but that has been relaxed as well.

Given the sheer scale of the lockdown and following disruption the existing supermarkets have handled it really well except for the toilet paper situation which was beyond silly on the consumers part and there really wasn't much that the supermarkets could have done at that point.

Re:Walmart says it will discontinue Jet by dingaling on Tuesday May 19, 2020 @08:54AM (#23234302)
I'm in the UK and have had weekly Tesco deliveries consistently through this period. They do leave them at the gate now instead of carrying them in but other than that, and an 80 item per order limit, business as usual.
Re:Walmart says it will discontinue Jet by amatix on Tuesday May 19, 2020 @10:54AM (#23235517)
Tesco and ASDA have both been delivering to anyone throughout, and Sainsbury’s has opened out to anyone in the last week or so.
Re:Walmart says it will discontinue Jet by techer on Friday May 29, 2020 @08:22AM (#23349104)
Not one of them would deliver to me. Amazon fresh neither.