I once had my car towed by the city, only I had no way to tell it was them because it's not like they tell you. I figured I'd call the tow yard before I filed a police report for a stolen vehicle. Completely automated system where you had to give them the social security number of whoever had the title to verify whether or not they had the car in the lot. At the time the car was in my dads name, so I had to give this automated system that I had no way of knowing was legit my dads social security number over the phone. They did have the car at least, but boy if a scammer had a spoofed phone number 1 digit off from the towyard's, they would be sitting on a lot of people's social security numbers right now.