This all happened in the first 15 minutes of us pulling it out of the box. If this thing is supposed to compete with the iPad and now the iPad 2, I'd say Motorola already blew it with most consumers. I'm a geek, and so are my coworkers, so we have more patience than many, but at the end of yesterday the consensus in engineering was that the Xoom is a hunk of junk compared to the iPad, and even the Apple-haters at work admitted so.
My Xoom had greasy fingerprints all over the protective plastic film, which was gross. But once I peeled the plastic off, everything worked great. It found my password-protected wifi network without any configuration at all, which means that Google must somehow have copied the access credentials from my phone. Freaky but convenient.
I've seen a couple of the built-in apps force close in about a week of very heavy use, and the OS rebooted once after I did something unkind to it.
It's definitely a 1.0-quality product, with some rough edges, but my experience has been vastly better than what you went through. If it weren't so pricey, I'd happily give one to a non-technical family member. Oh, and if it had decent video-watching options: The biggest problem right now is the lack of Flash and Netflix.
I had a Droid 2 that had all sorts of problems (I've been complaining about it on HN for a few months). Finally the camera stopped focusing, and I took it to Verizon. They gave me a brand new unit on warranty (which I was impressed with, it took two minutes for the Vz guy to suggest that. Or maybe they have a lot of problems with these?).
This phone is so much better than the one I had before. The problems I had with my original Droid - home screen weirdness, four different camera problems, locking up on the unlock screen, etc. are not present in this phone. I don't know if it's new firmware, or that the hardware on my old one was bad, or a combination.
So you might just have a flaky individual tablet. That wouldn't really be excusable, of course... Motorola needs to step up their game if they are going to challenge Apple.
Like I said, I use my iPad constantly. But the things I hate about the first one, I hate about the second one too (notifications, no filesystem access, low-res screen). It's smaller, lighter, and faster, but the first one was small, fast, and light enough.
Meanwhile, I have an Android phone and there's a lot of stuff I like there. Especially on a large screen like the iPad/Xoom, the iOS notification system and static grid of icons on the home screen are just criminal. I'm going to buy a Xoom and give it a shot.
Although, for non-gamers, I fully agree with your argument.
Have you looked at iPad apps lately? Even if you don't include iMove and GarageBand that were just announced, how about OmniGraffle, Sketchbook, Inkpad, the Korg Apps, Reeder, Osmos, iWork, etc.
I believe the parent is trying to claim that blown up android phone apps on Xoom are no worse than blown up iPhone apps were when the iPad first came out.
I'm not saying the Android tablets aren't competitive with how the iPad was at launch. I'm asking why a regular consumer would choose an unproven tablet with a tiny number of apps over a proven tablet with 65,000 apps today.
Guess what, you can do that with a 386 laptop from 1995. Apple's success comes from convincing people, through marketing, that they want to do that on an iPad and not on something else.
However I think you're underestimating how many non-tech savvy users find appliance-like apps much easier to understand than the web. Yesterday my wife borrowed my iPad to use with her mother to look at furniture on Craigslist.
She got me to buy a $2 craigslist app that I'd never dream of buying for myself which turned the iPad into a light-table of photos of stuff for sale linked to a map. Suddenly her mother could use Craigslist. At a certain point the screen blanked and she had a moment of panic of not knowing what to do - but then she realized there was only one button to press and everything was ok again.
That 386 laptop from 1995, or for that matter an iMac from 2011 requires a vastly more developed mental model in order to do anything. Even if most people can eventually learn this, it's work, whereas the ease of the app model on the iPad makes it relaxing and fun.
The apps matter a lot.
Then why do I want to do that on a 2011 Android clone tablet that costs more than the baseline Apple one (as of 3/2/11 more than $100 more)?
"Apple's success comes from convincing people, through marketing, that they want to do that on an iPad and not on something else."
They convince people that the things that they normally did on their desktop or notebook propped on their lap, they can now do on the couch curled up leaning against the arm of their favorite chair, perhaps with the TV on, as they pinch and zoom and tap and slide freely around a large, bright touchscreen instead of a tiny glidepad.
Apps matter. More than any other consideration, including brand.
Ah, the old meme that people are just brainwashed by marketing into being happy with their Apple products, complete with made-up "95%" statistics.
"Blown up phone apps" are much better on Android than the pixel doubling that the iPad does for iPhone apps. Android apps aren't hardcoded for a specific resolution, so most of them work well on tablets even without being specifically designed to.
Are you seriously claiming that apps developed for android phones are as good as the dedicated iPad apps?
In many cases, yes. Especially fullscreen games; Angry Birds and Fruit Ninja and several others look as if they were designed specifically for my Nook Color, even though they weren't.
The converse of above statement is a richer ecosystem is not really an advantage or incentive for developers!
Android phones had a captive market.
iPads are more useful, cheaper and not limited by carrier. Why would a non-enthusiast buy an Android tablet based on the idea they they might get better over time, when iPads are good now?
The same way that people bought Android phones when it first came out. Not everybody wants Apple.
Now, Android phones are genuinely competitive with the iPhone, but they got there because they had real advantages in availability and price from day one. Android tablets don't have those advantages.
There are a lot of people who prefer other products over Apple's in the same way that there are still a lot of people who still prefer a feature phone over a smartphone.
Ok - so I was off by 4% - 24% of people pick non-Apple mp3 players.
So what's your point again?
Why did anyone buy an iPad when they came out? There were no iPad specific apps when it came out, and yet it sold well.
Clearly, Android has a good web browser and email client, and that's enough for many. Just as clearly there are a huge number of non-tablet specific apps that will run fine on the Android tablets, and Android developers are desperately releasing tablet apps as fast as they can to try and take advantage of the "gold rush" when a new platform launches.
New platforms don't automatically lead to a gold rush. There hasn't been one for the palm pre.
The argument you are making is that normal consumers will pick a more expensive android tablet with very few apps over an iPad 2 with thousands of apps, some of then mind-blowing on the basis that there will surely be a developer gold-rush.
Even if there is a developer gold-rush, people will still have to wait a year for then software to be written.
I can see enthusiasts doing that by but why on earth would a regular consumer?
Compare the Android phones, where you get HTC Desires for free, on 12 or 18-month contracts with monthly charges in the £20s.
Apple has a big price problem competing in the UK in phones. It gets away with $1:£1 in computing, just, but it won't when Android is "good enough".
I worked out a way to do this with my iPad. And you know what made me say "wow"?
The way a triple head 1920x1280(ish) 24" desktop was so usable on a 10" 1024x768 iPad because I could zoom out.
You're not going to get desktop resolution on a tablet any time soon, and not properly without it being the same size. A few hundred pixels here or there is not much of an advantage really, good software is the advantage. It Feels good. iOS has it. Has Android? Has webOS? Has Windows phone 7?
Years ago I remember playing around with a proof of concept for Archy[1], a new user-interface concept by Jef Raskin. The basic idea was that all the contents of the computer were on a great big canvas, which you could zoom in and out of. One "folder" of pictures, might be little specks up in this corner, which you could then zoom in on and browse. Then you would zoom out, pan to the side and zoom in on something else. The browser's "links" were really tiny pages, so if you wanted to follow a link you would just zoom in on it and the new page would take up the screen.
It was a very interesting concept, although it was difficult to use at the time. But with pinch and zoom multitouch, I'm sure the whole experience would be worlds different.
I unfortunately can't seem now to find the demo I played with. :-(
Honeycomb does have the good feel although it is different obviously from iOS feel.
The browser is far better. The OS is far more usable than the iPad, the higher screen resolution is great - I can RDP into my work PC and use it all day. The hardware is top notch, and battery life is plenty. I haven't connected it to a PC yet - have my apps, music and video wirelessly synced! Once Flash is out and Moto ships SD Card enabling update I have everything I need from a PC replacement tablet.
People sadly have just decided to exclusively fall for whatever Apple markets them and there is no convincing them to drop their prejudices.