The system was always somewhat haphazard, for example post-WWII AT&T faced 'competition' from rural telephone cooperatives under the REA as a means of speeding up rural development. However, this was initially a bright-line geographical division of duties and REA telephone coops continued to rely on Long Lines for transit.
Of course many, many things went wrong, including the regulatory regime being a cause of AT&T's decay even prior to court action against their favor. However, it's hard to say if that would be the outcome of such a regulatory framework today (or outright nationalization), because this was the nascent stage of telecom regulation which both the government and AT&T had equal hands in "making up as they went." This was the era in which regulatory capture was more or less invented, for example, and not necessarily on purpose.
My point though is exactly that describing AT&T as "a bad monopoly" or "a good regulated private interest" are not really great arguments in that both of those things were entirely true at the same time, and the particular environment in which The Bell System formed is not one that will likely ever exist again. Newer communications utilities have broadly been shoved into the category of telephony for regulatory purposes or entirely left alone, so it's hard to foresee any future in which we will have a second "telephone era" in which a new debatably-utility emerges to be managed.
So there are some rare cases where there must be monopolies and if you must have a monopoly, it is better to have one controlled by a democratic government than a self interested clique. At least then there is some possibility of working in the public interest on price and innovation.
That ISPs must always be a monopoly seems unlikely to me. But if it's politically impossible to break them up, then nationalizing them is still far better than the current situation.
for a monopolist to offer high quality products and service is exactly part of the monopolist's playbook, not any sort of consumer benefit. The overly generous profits they earn allow them to use comparatively smaller quality enhancements as a barrier to entry for competition. The point is that "high quality service that you pay too much for" reduces the overall level of consumption. So, while the smaller market is happy with the service they receive, a larger market is receiving less service than they want because the price is artificially too high.
Monopolists absolutely do restrict supply, and economists all agree that monopolists are bad for markets.
The part where you suggest "particular situations" is essentially reflective of the other monopolist tactic of "bundling", product mixes designed to price discriminate separate market segments, again, always to the monopolists benefit.
The theory of monopoly is quite robust, and your arguments in favor of the benefits of monopoly do not hold any water whatsoever.