The big unknown is how many of those that are infected do not even seek medical attention (or were not administered the test). For instance, children appear to show either mild or no symptoms when infected.
Additionaly, speaking for myself, if I came down with something, with mild flu like symptoms, I wouldn't really be going to the hospital. I'd just take some over the counter medicine and power through. I would only seek medical attention if symptoms became severe. It stands to reason that this is how most people would be expected to behave. Therefore, people with severe symptoms would be much more likely to get medical attention, and therefore be tested, and to be hospitalized, or require emergency treatments.. making the stats look a lot worse than they are.
My understanding was until recently Italy was testing people that were asymptomatic but since that got them in trouble by making their situation look worse than other countries they have brought their behavior in line with these other countries.
But I guess the incubation period is so long that those more mild cases may resolve before they can be tested.
I think that includes many tests on people who were simply exposed to it somehow, in order to try and stop the spread.
We have a total of 2263 currently infected people of which 1000 with few symptoms, 1034 hospitalized and another 229 under emergency treatments [0]
If the number of infected keeps growing (+400 today) and the percentage of hospitalized remains the same, hospitals will have serious problems very soon
[0] https://www.ansa.it/sito/notizie/cronaca/2020/03/03/coronavi...