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Re:Twitter Thread: Experience at Lambda School for UX by pembrook on Saturday February 22, 2020 @02:43PM (#22392887)
To be honest, part of the problem is the field of UX design itself. Unlike “coding” (which is standardized and easier to quantify, ie. Does the program update the database or not?) user experience is a vague, lumpy, subjective mess of buzzwords with no linear pathway to proficiency.

We all know UX is extremely important to the success of any startup, but quantifying it is a different story. Designers can’t even agree on their own responsibilities and what to call themselves, with job titles and responsibilities I’ve seen at many companies having 0 correlation to the next.

Any great UX/product/service/interaction/blah blah designer I’ve worked with is a former graphic designer with great taste, who over the years learned how to build usable software by working on tons of software products and spending tons of time with users.

It’s not exactly something that lends itself to the bootcamp model. It makes much more sense in an apprentice model.

If it makes her feel any better, I’m certain 90% of schools teaching multi-year “UX” design programs would not have done a better job. At least she doesn’t have to go into debt this way.

Re:Twitter Thread: Experience at Lambda School for UX by jdhn on Saturday February 22, 2020 @03:17PM (#22393080)
>Designers can’t even agree on their own responsibilities and what to call themselves, with job titles and responsibilities I’ve seen at many companies having 0 correlation to the next.

I agree 100%. I've been in the UX field for about 6 years, and if there's one thing I've noticed, it's intense fragmentation when it comes to that actual job title. What's the difference between them? I couldn't tell you as at each job my responsibilities were basically the same.

Also, one of the biggest issues that I have with UX bootcamps is that there's a lot of emphasis placed on making the portfolio look visually appealing, but when you get into it there's not always a lot of substance. Same goes for a lot of work on Dribbble that's tagged as "UX" or "UX/UI".

Re:Twitter Thread: Experience at Lambda School for UX by austenallred on Saturday February 22, 2020 @03:21PM (#22393100)
This is actually the crux of the problem here. We focused the curriculum on UX research-y fundamentals, and the students who wanted to come out as UI designers were disappointed.

We tried to build in design-heavy curriculum partway through when we realized how misaligned those expectations were, but couldn’t do an effective job in such a short time frame, so those students just got more frustrated.

It’s totally fair, we should have done a better job communicating and shouldn’t have tried to call an audible at the last minute to fix everything.

Re:Twitter Thread: Experience at Lambda School for UX by claudeganon on Saturday February 22, 2020 @04:52PM (#22393576)
Why are you telling your students that they shouldn’t discuss problems with the school outside of channels monitored by Lambda?

https://twitter.com/Austen/status/1213711252175740928

You say that no “professional environment” would encourage this, but it’s actually a legally protected right in every workplace:

https://www.dol.gov/olms/regs/compliance/EO_Posters/Employee...

Re:Twitter Thread: Experience at Lambda School for UX by nicesnowoman on Saturday February 22, 2020 @05:00PM (#22393622)
They pull this BS all the time to students - it's terrible: https://twitter.com/nwilliams030/status/1219687148972056578

I cannot believe how often Austen flat out lies on things so easily disproven.

Re:Twitter Thread: Experience at Lambda School for UX by austenallred on Saturday February 22, 2020 @08:47PM (#22394562)
That addition to the student guide was to clarify that students can’t harass other students and have it be Ok even off of Lambda School’s platform. Has nothing whatsoever to do with stopping students from complaining.
Re:Twitter Thread: Experience at Lambda School for UX by detaro on Saturday February 22, 2020 @09:03PM (#22394609)
Somehow it neglects to mention that, but instead uses a vague term of "Impacts the mission", which very much sounds like corporation-speak for "negative public attention" and similar things.

Luckily, that's easy to fix by adding a sentence or two to this section.

Re:Twitter Thread: Experience at Lambda School for UX by austenallred on Saturday February 22, 2020 @09:46PM (#22394766)
Which I believe we did. I’d have to look back and see but students asked for that clarification and it’s either done or someone is working on that.
Re:Twitter Thread: Experience at Lambda School for UX by austenallred on Saturday February 22, 2020 @05:10PM (#22393668)
What I said is we’re not going to create a Slack channel specifically for everyone to vent. There are a huge number of ways students can send feedback or complain.
Re:Twitter Thread: Experience at Lambda School for UX by claudeganon on Saturday February 22, 2020 @05:20PM (#22393724)
That’s not what you said.

Student:

“I wish there was a safe place for upset students to chat to each other outside of Lambda’s slack. A worry-free environment, unmonitored by Austen & whoever has viewing permissions on our messages. Fear and uncertainty would be eliminated, and the real issues would be uncovered”

You:

“ That would not only be unwise for everyone involved but an enormous legal liability for the school. No professional environment you’ll ever be in will encourage something like that.

There are a huge number of ways to submit feedback or complaints and we read all of them.”

Which again, discussing your workplace conditions is protected, by law, under the NLRA. Why are you telling your students that “no professional environment you’ll ever be in will encourage something like that,” counter to what’s guaranteed them by US labor law?

Re:Twitter Thread: Experience at Lambda School for UX by beaner on Saturday February 22, 2020 @09:02PM (#22394603)
> Why are you telling your students that “no professional environment you’ll ever be in will encourage something like that,” counter to what’s guaranteed them by US labor law?

Encouragement and acceptance are two completely different things.

Re:Twitter Thread: Experience at Lambda School for UX by austenallred on Saturday February 22, 2020 @05:32PM (#22393794)
Oh you’re right I actually read his original tweet wrong. They do have a space outside of Lambda School but it’s not sanctioned by Lambda School.
Re:Twitter Thread: Experience at Lambda School for UX by andrei_says_ on Saturday February 22, 2020 @08:16PM (#22394475)
Would you address the classes being taught by students instead of experienced professionals.

Also, did you release the cohort from their contractual obligations after failing them?

Re:Twitter Thread: Experience at Lambda School for UX by austenallred on Saturday February 22, 2020 @08:43PM (#22394545)
Every cohort has an instructor who is a professional (usually multiple); we have 85 full-time teaching staff.

We also put every student in a group of 8 students with one TA, where a TA is a student a few months ahead of them (on payroll). But that is only in addition to the full-time instructors.