https://twitter.com/Austen/status/1213711252175740928
You say that no “professional environment” would encourage this, but it’s actually a legally protected right in every workplace:
https://www.dol.gov/olms/regs/compliance/EO_Posters/Employee...
I cannot believe how often Austen flat out lies on things so easily disproven.
Luckily, that's easy to fix by adding a sentence or two to this section.
Student:
“I wish there was a safe place for upset students to chat to each other outside of Lambda’s slack. A worry-free environment, unmonitored by Austen & whoever has viewing permissions on our messages. Fear and uncertainty would be eliminated, and the real issues would be uncovered”
You:
“ That would not only be unwise for everyone involved but an enormous legal liability for the school. No professional environment you’ll ever be in will encourage something like that.
There are a huge number of ways to submit feedback or complaints and we read all of them.”
Which again, discussing your workplace conditions is protected, by law, under the NLRA. Why are you telling your students that “no professional environment you’ll ever be in will encourage something like that,” counter to what’s guaranteed them by US labor law?
Encouragement and acceptance are two completely different things.
Also, did you release the cohort from their contractual obligations after failing them?
We also put every student in a group of 8 students with one TA, where a TA is a student a few months ahead of them (on payroll). But that is only in addition to the full-time instructors.
We tried to build in design-heavy curriculum partway through when we realized how misaligned those expectations were, but couldn’t do an effective job in such a short time frame, so those students just got more frustrated.
It’s totally fair, we should have done a better job communicating and shouldn’t have tried to call an audible at the last minute to fix everything.