Re:Amazon let a fraudster keep my Sony A74 IV and refunded him
by CamelCaseName on Friday February 21, 2020 @05:04PM
(#22387361)
>Does emailing the CEO really work.
?
Yes it does. It goes to his executive team. Granted, I haven't used that email in almost 2 years. I hear response time is way longer nowadays.
>But I can just hit up Jeff like it's no big deal?
No, you'll get ignored if your issue is not substantial or if you haven't gone through every other possible method of resolution. This is the "supreme court" of Amazon support, akin to the Ombudsman's office.
Yes it does. It goes to his executive team. Granted, I haven't used that email in almost 2 years. I hear response time is way longer nowadays.
>But I can just hit up Jeff like it's no big deal?
No, you'll get ignored if your issue is not substantial or if you haven't gone through every other possible method of resolution. This is the "supreme court" of Amazon support, akin to the Ombudsman's office.