And more relevant to this post, Apple still sold people a multi-thousand dollar device, and those people are entitled to question why the device doesn't perform as expected.

Instead of pretending to be surprised by another of Apple's non-reactions, they should use this as an opportunity to reconsider the whole picture.

At least, if Dell starts sucking, they can switch to HP or Lenovo, and the other way around. If Apple stars sucking, they have no other option but to keep complaining online.

Because despite all of its problems, sadly Apple's product is still very often the best on the market.

You sort of wish Microsoft to do better, both hardware and Software, along with HP and Dell. But the market is polarised with one group who dont care or understand quality, or another group who demands absolute perfection and are willing to pay for it.