Re:State of Independent SaaS [pdf]
by AlchemistCamp on Sunday January 26, 2020 @07:36PM
(#22155939)
Can't you restrict feature voting (or whatever kind of request prioritization) to paying users?
> "your goal is probably to get to ramen-profitability as soon as possible... You're not gonna get there fast enough by making free users happy"
But I already have! Making my free users happy has lead to a portion converting to premium and many more sharing my offerings :D
That's awesome! There's no one way to do this so if it's working for you, then keep doing what you're doing. Are you running a B2C startup by any chance?
Re:State of Independent SaaS [pdf]
by AlchemistCamp on Tuesday January 28, 2020 @02:16PM
(#22173034)
It's prosumer. A few customers are businesses, many are freelancers and most are employees.
As a bootstrapped startup, your goal is probably to get to ramen-profitability as soon as possible so you can quit your job and focus on it full-time. You're not gonna get there fast enough by making free users happy. Paying users are what move the needle.