Up until a rewrite of their online banking site to have a more modern, responsiveUI, my credit union used to have a pretty good implementation of the first of those. (After the rewrite, those features still exist, but hamburger buttons and poor information density have made it impossible to use them efficiently.) I honestly thought it did a better job than Mint for a time when I was young and did everything, even my credit card, with that one financial institution.
Which brings us to that last one, "pull in some data from other accounts". My guess is that that would be hard to get past senior decision makers, precisely because it would make it easy for customers to keep most their money elsewhere.
I feel like something is not right when the utility of my banks' websites is pretty much inversely proportional to the recentness of their last redesign.
A long time ago I used Mint. If I remember correctly, I had tons of syncing issues and problems navigating their UI. I tried USAA for a while, but eventually stumbled upon Personal Capital. I passionately dislike Intuit due to their pricing practices of Quickbooks Online, so I'd never use Mint again ;)
Mint began as a web-scraping service on top of Yodlee, who literally had tech support “visually debug” your session when your connection doesn’t work. So that spinning wheel is not network slowness - it is like someone putting their sandwich down so they can debug. Ok I am exaggerating a bit - but u get the idea
Speculating for account syncing, but there is a zillion different provider integrations they would have to maintain for something like a mortgage, and such an account would change hands many times to companies with different APIs.
The real reason is that they charge for the paper checks, whereas the automated service was free, and so was a cost center for them.
If they had admitted that instead of trying to gaslight their customers I’d have respected them more.
The question in my mind is: What is the matter with global banking institutions such that this has to be a third party service instead of a service that a well-organized banking consortium could provide to its clients? I would totally switch my checking account if it came with a good Mint clone.
Is it asking so much for an interface from my bank that can classify transactions, include basic budgeting features, and pull in some data from other accounts?
(I know, I know, it's one of those things that sounds like a pretty simple CRUD app until you look into any of the industry-specific technical details.)