I think @Richicoder is right. USAA's tools haven't been updated in a while and are a pain to use. Their tech is still really good for a US bank. Personal Capital has been pretty painless (besides the occasional bank/investment syncing issues). Personal Capital's investment and retirement tools are quite nice. The only downside to Personal Capital is their advisors calling to try and sell their service. I eventually blocked their numbers and haven't heard anything from them in years.

A long time ago I used Mint. If I remember correctly, I had tons of syncing issues and problems navigating their UI. I tried USAA for a while, but eventually stumbled upon Personal Capital. I passionately dislike Intuit due to their pricing practices of Quickbooks Online, so I'd never use Mint again ;)

That makes sense and I hope we do see USAA’s tools get a refresh in the future. From a security and privacy perspective, I feel much more comfortable giving USAA access to my accounts/transactions compared to the assortment of budgeting/expense FinTech companies.