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A comment on A billion medical images are exposed online. Parent comment

Re:A billion medical images are exposed online by sorokod on Saturday January 11, 2020 @11:55AM (#22020862)
Doctors are not customers, patients with their expectation of privacy are. This is similar to doctors resisting keeping checklists [1] of what goes in and out of patients during operations.

Doctors are service providers and the service is lacking.

[1] https://hbr.org/2019/05/how-one-health-system-overcame-resis...

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Re:A billion medical images are exposed online by bonoboTP on Saturday January 11, 2020 @01:27PM (#22021427)
> This is similar to doctors resisting keeping checklists

Or how they refused to wash their hands between morgue and delivery after Semmelweiss' discoveries.

Doctors see themselves as demigods. Not without reason, since other employees treat them as demigods, society and culture at large sees them as demigods as well.

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Re:A billion medical images are exposed online by lostlogin on Saturday January 11, 2020 @12:22PM (#22021021)
> Doctors are not customers, patients with their expectation of privacy are.

In the US system, is the patient the customer, or the insurance company?

I work in healthcare outside the US and I’d argue that the system I’m in is also quite skewed. In private healthcare where I am, the patient is the person who turns up and pays, but their doctor holds the power to send their patients elsewhere, and so must be kept happy too.

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