Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud

Re:Google Brass Set 2023 as Deadline to Beat Amazon, Microso... by prox on Wednesday December 18, 2019 @03:43AM (#21822995)

And maybe they won’t kill it, but I ve had a number of times platform changes killed features I used. Thing is, with a company I pay for I can vote with my wallet. With Google it’s just sending a message and hoping it doesn’t end up in nullspace somewhere.

Google is just too big as a company, and if they replaced every human in it with drones no one would know the difference. There is no human face or point of contact or any accountability and it’s becoming a problem.

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Re:Google Brass Set 2023 as Deadline to Beat Amazon, Microso... by dmix on Wednesday December 18, 2019 @06:52AM (#21823958)

My girlfriend was able to get on the phone with a tech support person for her small business ads and I was shocked she was able to even talk to someone at Google over a phone without being a major company with a big monthly bill.

The woman was still snarky to her and unhelpful but still a real human was available.

A lot of this has to do with our own perceptions and trust. Purchasing decisions are never fully rational or information complete.

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Re:Google Brass Set 2023 as Deadline to Beat Amazon, Microso... by prox on Thursday December 19, 2019 @05:28AM (#21833598)

Ads are the only place afaik where you can get to speak a human. Try Youtube for instance :)

In any case, its a free market, but buying from vendors who I can talk to if something happens, has way more value to me than a ‘free’ product.

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