Re:Google Brass Set 2023 as Deadline to Beat Amazon, Microso...
by prox on Thursday December 19, 2019 @05:28AM
(#21833598)
Ads are the only place afaik where you can get to speak a human. Try Youtube for instance :)
In any case, its a free market, but buying from vendors who I can talk to if something happens, has way more value to me than a ‘free’ product.
The woman was still snarky to her and unhelpful but still a real human was available.
A lot of this has to do with our own perceptions and trust. Purchasing decisions are never fully rational or information complete.