They Might Never Tell You It’s Broken

Re:They Might Never Tell You It’s Broken by adrianmonk on Saturday November 02, 2019 @02:54PM (#21429312)

People sometimes add unnecessary difficulty to the process of reporting a bug. But there's also some unavoidable difficulty.

You need to gather some good information, You need to explain it in terms that are understandable, and you probably ought to put a little effort into making sure you weren't creating a duplicate bug.

Not that that invalidates your point. It's enough work on its own without adding extra unnecessary work.

[ Parent | on HN ]

Re:They Might Never Tell You It’s Broken by retonom on Saturday November 02, 2019 @05:16PM (#21430147)

I agree, what I was getting at was that requiring detailed information upfront is going to give you even less reports, so it is advisable to get the information you need afterwards as I explained here:

https://news.ycombinator.com/item?id=21430124

[ Parent | on HN ]

Re:They Might Never Tell You It’s Broken by account42 on Tuesday November 05, 2019 @06:03AM (#21451284)

And then you get people complaining about being asked to provide additional details. You can find some of them in this thread.

[ Parent | on HN ]