I think it's just the classic aging business problems, most people are averagely competent, many companies fail, a company that happens to have an over abundance of particularly skilled people will succeed, but over time the average skill of those people will decrease and the company will flounder.
There are ways to keep standards moderately high, and there are ways to tank it by allowing nepotism, encouraging CYOAism & turf wars, cutting salaries on highly skilled individuals relative to market rates (or laying them off to replace them with college grads)... I think companies (in line with the larger market) are just naturally cyclic and that incredibly long lived companies are quite the exception to the standard life cycle.
Goodhart's law states that "when a measure becomes a target, it ceases to be a good measure" - because people then start optimizing for the value of the measure, instead of what it's a proxy for. It seems that we've created a class of specialists, whose entire job is to do such optimizations. And we let them run companies, leading to predictable results.
I thought the other point (about the luck of selecting high skill employees early in a company lifetime) was also pretty interesting though.
It was. I never thought about regression to the mean in context of employees of a company before. So thanks for bringing that up.
And they still have that focus. People just can’t handle that they’ve shifted from content (Half Life) to platforms (Steam, Vive).
But that transition happened a LONG time ago. Even Team Fortress, Portal, and DOTA are less of Valve properties and more of Indie mods that Valve has nurtured into tentpole properties.
They’re in their third act, from Game Producer, to Mod Publisher/App Store to Next Gen Hardware Platform Company. Don’t expect them to backslide from there.
Nothing of your characterization rings true to me. But maybe I’m missing something.
I don't think that they forgot about the technology side of things - but I do think that in leaving behind so much of what inspired them to expand in the first place, they may have drowned their muse.
At very least, I think they have compromised their ability to dog-food what they're working on.
That will require a great deal of innovation - just not the sort of end user facing magic that the Valve of old produced.
Unfortunately I fully expect the external visage of the new Valve to be a smooth and greasy risk-adverse PR experience - but hopefully they can provide a platform that someone else can use to produce Half-Life caliber games in the future.
If cloud gaming becomes something more than a dream, Valve is going to suffer hugely if the don't have a viable competitive offering.
Anyway, ignore me - I'm not sleeping too well today but now, and my brain's a bit melty.
What I'm thinking is branch prediction without the ability to roll back. You'll need to be able to minimise user noticable mistakes, as well as making any corrections minimally distracting.
I'm imagining auto-aim on steroids.
They've followed a similar trajectory. Starting out as a product-focused company in their industry (games), with innovative titles and game engine tech. Then moving on to focuses that have more to do with bottom-line finance than creative effort at pushing forward the industry with Steam. Delivering files [games] via an online internet store was anything but a revolutionary idea. Then moving in an admittedly interesting direction toward platform development with their VR products (Steambox notwithstanding). And I have to give them credit there for investing in real hardware development, but let's be honest, that happened at a time when VR was very buzzwordy and worthy of the corporate boardroom setting. They still haven't invented a piece of platform-changing innovation in the hardware/killer-app space, they're trundling along like everyone else who started a VR company in 2013, albeit with a bunch of previous revenue streams enabling large investment.
By what metric? They’re #1 or #2 in that space. Leap Motion, Razer, etc are not in the same position. I really don’t understand what you’re alluding to.
> Then moving on to focuses that have more to do with bottom-line finance than creative effort at pushing forward the industry
Can you give me an example of a decision they made that you think made them money at the cost of holding the industry back?
Would you at least agree they were at the forefront of digital distribution and that was motivated by wanting to move the industry forward?
What about SteamBox and SteamOS, which came in response to Microsoft announcing they were going to require all apps to be distributed through their store? Was that a money grab in your estimation?
>The 737 MAX and all the issues with the 787 isn't what happens when engineers are in charge
engineers are culpable in the 737 max too - i'm pretty sure many engineers and test pilots, like that Forkner who was saying one thing to FAA while the other to his colleagues, knew about that ugly situation and the risks entailed, yet didn't blow the whistle even anonymously. Those aspects remind the VW dieselgate.
When are MBAs going to finally start admitting that returning every last penny they possibly can, and more, to shareholders just isn't sustainable?
You have to treat employees and customers well. You have to make a quality product. I think (hope) that most people are starting to wake up and will give more push back on business; demand salary increases, better work environments, be able to take care of the customer, etc.
The 737 MAX and all the issues with the 787 isn't what happens when engineers are in charge, it's what happens at the end of a long line of non-technical people saying "well we can just do ______ right?" Cutting corners and working on influence rather than excellence.
Article detailing the debacle with the 787. From which zero was learned.
https://www.forbes.com/sites/stevedenning/2013/01/17/the-boe...
In 2001 there was an engineer that carefully analyzed the path Boeing was taking and detailed why it would cause nothing but increased risks and costs. A bunch of business guys outsourcing everything and not understanding why they don't have a working plane underneath all the contract language.
http://seattletimes.nwsource.com/ABPub/2011/02/04/2014130646...
They had a goose laying golden eggs and they killed it to save the money on feeding it this quarter.