Modifiers get lost on online orders very regularly, too, as I've learned from the sheer number of Uber Eats orders I've placed where my request for "no bun" or "no bread" gets ignored.

"Can you read my order back to me?"

Not that hard.

Or I could just order online and make sure it is right the first time?

Also, there is no way I'd just call in and say "Pickup, a large pizza, half pepperoni, well done" because that just seems incredibly rude so calling would take even more time. Much easier to load the website/app and enter your pizza

Aren't all of you glad that you can order on the web or by phone, as you prefer?

Aren't all of you glad that you can use Vim or Emacs, as you prefer?

Aren't you all glad that you can shave your yak in a bike shed painted exactly the way you prefer?

Yes but this conversation was about how preferences have changed or not changed

Every pizza joint around me has better deals when calling in.

I can't imagine you've ever called a pizza place. It's a business transaction, there's no pleasantries on either side. It's not rude. They want to move on with the business as quick as you want to hang up.

Maybe it's just a North East thing but my calls for pizza are about 10 seconds long and I've never thought "Gino is being rude, he didn't ask me how I was doing"

Pizza orders can be even faster than that. For me it's often: "Hey dude, same thing?" "Yep." "Cash?" "Yep."

Literally two words from me. A perk of being a regular customer perhaps, but honestly I order pizza maybe two times a month, not that much imho.