Re:Apple of 2019 is the Linux of 2000
by Infernal on Monday October 14, 2019 @08:13AM
(#21247405)
100% agreed on the luck. I took my 2007 era MacBook to the Apple Store in 2009 or so for a battery that had begun to swell, and incidentally that had suffered from the notorious cracked top case issue. I had a friend that worked at the Genius Bar but he was busy with another customer so I just got luck of the draw with regard to technician.
Despite being out of the 1 year warranty without Apple Care, the woman who took my computer put in a work order to have the top case replaced and handed me a new battery off the shelf and rang it up $0.00
My friend was free as I was walking out of the store, and asked what it was I came in for. I explained about the top case and battery and when he realized I was getting the repair and replacement for free, he looked incredulous and said that he would've charged anyone for both of those without warranty or AppleCare.
Despite being out of the 1 year warranty without Apple Care, the woman who took my computer put in a work order to have the top case replaced and handed me a new battery off the shelf and rang it up $0.00
My friend was free as I was walking out of the store, and asked what it was I came in for. I explained about the top case and battery and when he realized I was getting the repair and replacement for free, he looked incredulous and said that he would've charged anyone for both of those without warranty or AppleCare.