Re:Apple of 2019 is the Linux of 2000
by hnhg on Monday October 14, 2019 @07:51AM
(#21247260)
It depends on the person you get to help you, I think. Some friends have had faulty power supplies replaced even out of warranty but I was told they couldn't help me and I had to buy a new one. It's down to luck, I think.
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100% agreed on the luck. I took my 2007 era MacBook to the Apple Store in 2009 or so for a battery that had begun to swell, and incidentally that had suffered from the notorious cracked top case issue. I had a friend that worked at the Genius Bar but he was busy with another customer so I just got luck of the draw with regard to technician.
Despite being out of the 1 year warranty without Apple Care, the woman who took my computer put in a work order to have the top case replaced and handed me a new battery off the shelf and rang it up $0.00
My friend was free as I was walking out of the store, and asked what it was I came in for. I explained about the top case and battery and when he realized I was getting the repair and replacement for free, he looked incredulous and said that he would've charged anyone for both of those without warranty or AppleCare.