Of course, now I'm used to Firefox, and my routine is centred on it - so now when I fire up Chrome, I have the same experience in reverse.
I don't think Firefox advocates should under-play the amount of time and disruption the shift to Firefox involves: but I do think it's worth doing. While there are a few things I miss, Firefox meets all my needs and more.
The point of my comment is a lot of people have various real issues with Firefox that make them prefer Chrome and those people should be listened to rather than dismissed. The tone of Firefox advocates responding to critics is often aggressive and dismissive.
Even my comment, which says "Don't dismiss the critics!" is presently in the negative.
Generally I've written off arguing on the internet, but sometimes (like today) I slip up when it's too tempting to respond.
> Rest assured the engineers of Mozilla are doing their best to make the product superior, independent of the principles difference.
Even if it's obvious it is always nice to hear that an organization cares about doing the best job they can. I'm very appreciative of the work Mozilla is doing even if here I'm defending the critics of their work.
I also recognize your name from the massive contributions you're making to the Rust ecosystem. Thanks!
Last time I remember trying to discuss an issue in Firefox was when they dropped ALSA support and started requiring PluseAudio for sound. When people complained, a manager silenced everyone by locking the bug report. This was not surprising, as other problem reports in recent years have been met with similarly obstinate responses.
It's nice to think that at least some of their engineers are genuinely trying to improve things. (If you're one of them, thanks for trying!) It is nevertheless discouraging when problem reports are silenced by both the internet public and the company's own managers.
Sadly, the current situation is that both major browsers have made themselves deficient in one way or another. I manage to get things done by switching between them, but really, I'm ready to drop them both if a good alternative shows up.
The person who takes the time to complain isn't an enemy, they're making an effort to bring something to attention for the community. You want more complainers instead of people silently rejecting your community and product.
The 'argue against the messenger' first reaction of many projects creates insular communities and insular communities create worse products.
Advocates for Firefox often say "Firefox is better, just try switching!" yet when people point out reasons it's not better the response is "Oh those don't matter, you're just being nitpicky!"
But it's not a very gentle push back, it's forceful.
In this thread someone says "I don't like how much ram Firefox uses" and the response is
> I don't know why people choose their browser based on resource usage.
and
> Exactly. Come on, we're engineers we understand basic tradeoffs.
Firefox, as a product, has many issues when compared to Chrome. Why does everyone spend so much of their breath arguing against the real concerns and problems people have with it? Chrome has been getting worse in lots of major ways, Firefox has a chance to be the better product for a wider audience.
But Firefox won't become better with a culture of downvoting and arguing against criticism rather than trying to understand it. This is not the culture of Mozilla as far as I know, but it's the culture of many Firefox advocates all across the internet.