Last time I remember trying to discuss an issue in Firefox was when they dropped ALSA support and started requiring PluseAudio for sound. When people complained, a manager silenced everyone by locking the bug report. This was not surprising, as other problem reports in recent years have been met with similarly obstinate responses.

It's nice to think that at least some of their engineers are genuinely trying to improve things. (If you're one of them, thanks for trying!) It is nevertheless discouraging when problem reports are silenced by both the internet public and the company's own managers.

Sadly, the current situation is that both major browsers have made themselves deficient in one way or another. I manage to get things done by switching between them, but really, I'm ready to drop them both if a good alternative shows up.