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Re:McDonald's is to replace human servers with voice gen in ... by tzs on Thursday September 12, 2019 @12:14AM (#20947907)
Humans can manage to screw up even the clearest order.

Once upon a time I'd go through the McD drive through every workday morning on the way to work, and order a big breakfast with hotcakes. I did this for about a year.

Then one day I instead ordered a sausage McMuffin and an Egg McMuffin.

I heard the order taker saying in a disbelieving tone to someone else "he ordered something different today!".

When I was at the pay window paying, two or three different people stopped to ask the cashier if it was true that I had really changed my order.

When I got to the other window to pick up my order, there were still people coming up to the person manning the window to ask if it was really true that my order had changed. I could also hear people in the background talking about it.

In short, apparently everyone working there was talking about my change of order as if it was the most astounding thing they had ever witnessed.

They handed me the bag, and I checked it--and they had gotten it wrong! The sausage McMuffin was missing, another Egg McMuffin in its place.

Re:McDonald's is to replace human servers with voice gen in ... by dredmorbius on Thursday September 12, 2019 @08:23AM (#20950597)
At a cafe near the office, the barrista would line up my drink as I entered the door, I only had to smile at her and pay at the counter.

This over 20 years ago.

Some things stick in the memory, on both sides.

Re:McDonald's is to replace human servers with voice gen in ... by 9wzYQbTYsAIc on Thursday September 12, 2019 @07:59AM (#20950432)
Regular customers definitely have an air of celebrity about them.