Re:Jony Ive to form independent design company with Apple as...
by kolinko on Friday June 28, 2019 @10:49AM
(#20304827)
I’d say - only your own failure to back up locally.
If you don’t do backups, it’s just a matter of time before you lose data one way or another.
Re:Jony Ive to form independent design company with Apple as...
by Dylan16807 on Friday June 28, 2019 @03:14PM
(#20307877)
No way. If the device got lost or crushed then it's all user fault. But with the device completely intact, just needing to be charged (you could even swap the battery if you actually wanted to help the customer), lack of backups gets much less than half the blame here.
This one hits close to home.
I brought in my phone for a warranty exchange when the charging port was damaged. Phone at 7% without the ability to charge, I was told emailing photos to myself was the only option and was prodded to use the cloud storage in the future.
It’s unfortunate I wasn’t in the position to leave without a new phone. Years of photos were lost that day due to this lack of option and my own failure to back up locally.