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Re:“The books will stop working.” by AnssiH on Thursday June 27, 2019 @04:36PM (#20298453)
I doubt the law requires anything more than the full refund which MS is providing.

Similarly, if someone sells you a physical product that is faulty, the seller is not required to produce a replacement, they can just refund you instead.

Re:“The books will stop working.” by DenisM on Thursday June 27, 2019 @07:56PM (#20300143)
> the seller is not required to produce a replacement

As well they cannot demand any such thing - the country's money is legislated to be accepted as a settlement for any kind of debt. It's the "legal tender" thing.

Re:“The books will stop working.” by dredmorbius on Thursday June 27, 2019 @08:55PM (#20300534)
Defective instances are a random (though not unpredictable) event occurring independently between instances, with no influence by the manufacturer, designholder, or vendor.

Hitting the Molly Switch on a DRM service is the exact opposite.