I wouldn't be so hasty, as the service has had some blackouts.
https://www.gpfans.com/en/articles/38904/f1-tv-offering-comp...
Disclaimer: Happy subscriber and an F1 fan.
Yes, they refund and send nice emails but people don‘t want refunds - they want to see a race!
Just check that twitter account, it‘s hilarious. I have cancelled the subscription, it was so bad.
To add to that, every single time they claim their engineers are trying to identify and fix the problem. For months now. It‘s like they work only during race sessions. No post mortems, no description of what measures have been taken to resolve the problem.
It‘s not even possible to load the help chat sometimes. The website during those outages barely works. Can‘t log out, can‘t log in.
The mobile app is another garbage. People being advised to reinstall the app when having login problems. Also for months!
It‘s garbage. Which is shocking. There are so many paid tv services streaming hundreds of channels and not having any of those problem. For a powerhouse like Liberty Media and F1, this is ridiculous.
We pay for it, but still use pirate streams if we want to watch an actual race live!
The streaming also has some technical issues as they vastly underestimated the demand and the server could not take the load. Latest occurrence was at Canadian GP. I am not praising the service in the current state, but I strongly feel that is the way forward for sports broadcast. I have been an early adopter, and like the options I am provided (along with the influx of data I get) when the traditional TV streaming felt constraining and powerless.
Too bad the 2019 season is shaping up so poorly...
World Rally Championship (WRC) is doing this too.
Cricket caught up too, ICC cricket world cup that occurs once every 4 years and this tournament is going on right now, ICC is now offering highlights packages on the official youtube accounts. There wasn't a way to purchase/watch highlights of games even if one wanted to pay for it before.
Even French open tennis had highlights packages available on their official youtube accounts.
Provide some basic stuff out for free, in interest of promoting the sport, consider it cost of user acquisition. And, then provide options to stream/additional access for a reasonable cost. Seems to work well for some sports, wonder when others will catch up.
And I love that I can watch the replay at my leisure on any device. That is amazing.
However ... would it kill them to remember where I stopped watching and continue the replay from there? I don’t always (ie never) have the patience to sit through a 2 hour race
He truly is F1 to me. The experience just isn’t the same without him :D
If only they spent all the money they used to identify the games on actual customer-beneficial things ...