What would they need to feel remorseful about? Automating a video game? It's not like they're breaking the law... I think bots are the least harmful type of cheats anyway. I remember my first intro to programming was modifying Action Replay codes for online NDS games, that was fun but I ruined many people's games doing so. I do kind of regret abusing it like that in hindsight but I would do it again given how formative the experience was.

I would prefer if someone from an online game company could give their viewpoint; I think they could give a more understandable explanation than I could.

Well in this case they killed the game trying to remove the incentive for botting and then switched to a microtransaction model. Excessive botting makes player experience worse without at doubt but at heart I don't think you can actually just outright compare it. At its height the black market supported many people in a much more serious capacity than as a pleasure exploit for the masses.

A lot of these people were quite young when RuneScape was popular.

I would also appreciate at least a small effort to not glorify their actions...but what are you "calling out"? 13 year olds who botted some gold 10 years ago?

Confusing Imaginary Property with real property is an insidious disease.

The other answers are right, but the best part is- that was literally hacking lol